Thanks for the info Elliot. I haven't hear back yet, but it hasn't even been a day.
Just so I'm clear on this, I know there were some questions as to what I meant:
The knives, physically are sound. The spring is good (a couple slightly off, but nothing bad)
I haven't really checked for 'bent' blades, but I don't expect any if Case is making the knife part of it.
The bolsters all needed polishing. They were for lack of a better word, dirty.
I wiped most of them down to get a shine out of them as they were left kinda ugly looking.
The insides were all left dirty and I had to Q-tip and towel each one to get them looking like a Case.
Would the insides get dirty from putting handles on?
(I've gotten really good at this after doing 6 or 7 of them.

)
I had 2 that had mis-sharpened blades, but that happens. I won't fault for that. "I" can fix that.
The handle material on all is beautiful, I really like the different colors.
Some aren't perfectly set, very very minor, but I can live with that.
What I don't expect is there to be glue all over the handle like it was brushed on with a mop.
That is my main complaint, as I couldn't get rid of it after 20-30 minutes of trying.
That part of it, mixed in with the little things like a mis-sharpened blade or dull bolster kinda escalated my initial disappointment.
As I opened it, it went down like this: "Is that glue on the handles? Why is it so dirty, crap, the bolsters are dull as hell too."
See what I mean?
Like I stated earlier, I didn't want to put anything harsh on it because I don't know what this material can withstand.
I sure don't want to scrape at it either.
If it can be warrantied, or they can tell me what I can use to get the glue off with, then I have no problem. :thumbup:
mike