Wow, now we're up to four pages about a dull knife. Plus video! Yup, that knife is dull. No doubt. Shouldn't arrive that way, no doubt. If you don't want to sharpen it, send it back, ask for a refund, ask them to sharpen it, whatever. Yup, it's unfortunate and you shouldn't have to, but stuff happens. They're a good company and I'm sure they don't want you to be unhappy.
This thread sort of reminds me about threads in watch forums, "I just bought my first high-end watch, paid XX for it and my Timex tells better time!!!" Yup, that's true and that's going to happen. A high end watch doesn't tell better time than a fifteen dollar Timex. Never will. A 200 dollar knife isn't going to be as sharp as a two dollar boxcutter with blades you snap off after using. Just isn't. Has to do with blade geometry, and re: watches, has to do with analog vs. digital. There's a reason that razors are made with really thin edges that would most likely be unusable in a pocket knife. And there's a reason that most box cutters have blades that are less than an inch in length.
It seems to me that even if that knife arrived as sharp as the OP wanted, that at some point after using it a bit to sample his cotton, he'd have to sharpen the thing. Maybe that's not the point. Maybe I don't know what the point is, unless it's that the knife doesn't have one... (joke)... But seriously, send it in, tell them you're REALLY unhappy. See what they do. I think that's the test of a good company, or at least of good customer service.
It seems that there are so many ways to sharpen an edge, that it becomes a pretty personal thing. I wonder how many of us would be willing to pay an extra ten bucks to have GEC put a custom edge on it to our liking? Or have that cost build in to the knife, but it would arrive "razor-sharp"? My guess is not that many. So yeah, it should have arrived sharper, you're right. But 1095 is pretty easy to sharpen, which eventually you'll have to do anyway...
(It's a long day for me in front of computers, waiting on prints, so this is sort of fun...) Have a good Saturday folks, hopefully you're spending your's outside!!