AncientSUL-
Your SYNERGY is on its way back to you and should arrive Monday.
I was able to repeat your lock failure by the spine whack test. This was due to the lubricating oil coating the engagement surfaces on the blade and lock button. Oil on those areas dramatically decreases the coefficient of friction and allows the button to slip off the blade when subjected to a sharp impact (such as in the wack test).
To maintain a tight lockup, most designs (e.g. liner locks, plunge button locks, etc.) use mating angular engagement surfaces to compensate for manufacturing tolerances and eventual wear. Coefficient of friction between these surfaces is critical. If excess lubrication comes between these surfaces (which, in addition are also usually polished for smooth operation), the lock can slip rather than "bite", which is what happened in the case of your knife.
I completely degreased your knife with aerosol brake cleaner, waited for it to dry and then applied high performance grease to the blade/handle junction at the front of the knife. Being very careful not to get any grease on the engagement surfaces, I worked the blade back & forth till the grease penetrated the blade/handle gap and the action was smooth.
To insure that excess lubrication was indeed the problem, the "beat" test was substituted for the wack test. Your poor SYNERGY took quite a hammering. The lock did not fail, but was peened to the point of having permanent play.
I replaced the damaged parts, repeated the lubrication process and performed a final whack test, which was passed without incident. If you feel the need to repeat it, please use care; excessive whacking on this or any other knife will eventually cause lock damage.
SPEEDTECH is now shipping every knife with the previously mentioned lubrication procedure. We find that using grease has the additional benefits of lasting longer, staying in place and not attracting dust & dirt. Anybody who currently owns a SYNERGY can return it to us where we will perform the process at no charge.
We are glad that you like the design and wish you many years of enjoyment. If there is anything else we can do for you, please don't hesitate to contact us. Thanks again for your support of SPEEDTECH.
Stay sharp,
Jim
------------------
Jim O'Young
http://www.speed-techknives.com
Home of the Speed Tech "SYNERGY" (tm)
1999-2000 BLADE Magazine "Most Innovative American Design"