New Hinderer Warranty in Full.

[whitty]

Warranty
All RICK HINDERER KNIVES products carry a limited warranty for the serviceable lifetime of the product. We guarantee our knives, pens and tools against manufacturing defects in materials, construction and to perform as advertised when maintained and used properly. Our Warranty does not cover normal signs of wear, rust, damage or breakage due to improper use, improper modification, or lack of maintenance. We cannot cover lost fasteners or hardware under warranty, but we do sell those parts. Any product we determine to be defective will be repaired or replaced at our discretion. To receive warranty repair or replacement, the owner must send the product to us to be evaluated. No other warranties are implied or expressed other than what is specifically stated here.

User modifications to folding knives that are not covered under warranty: Modifying or altering the detent in the blade or lockside, the lockface itself, the blade tang, thumbstud, and lockbar cutout. If modifications like these are performed on your knife they can ruin the lock up and or action of your folding knife. These modifications could render the knife unsafe.

3rd Party Anodizing: We cannot warranty a knife that has been heat anodized with a torch. HOWEVER we will not void your warranty for using DC current to electro-anodize your titanium parts.

Using Aftermarket Fasteners and Parts: You are welcome to change your knife hardware without voiding your warranty. Example: Titanium clip screws are a common upgrade, installing a set would not void your warranty. The only case that would cause a warranty issue would be using improper hardware that would cause an issue with the knife that otherwise would not be there if you had the stock Hinderer parts installed.

Bevel Re-Grinds: If you have your bevels reground by someone else we will not void your warranty unless the grind has a direct impact on the problem with your knife. For instance if you had someone grind the tang to change the lock up and a problem with the lock occurred, there would be a cost associated to fix the problem caused by someone else.

If we determine that it is something other than a defect in workmanship or materials, we will inform you if the product can be repaired and your cost. If your knife has been abused or has seen hard use for a long period of time, it is possible that the useful life of the product has been exceeded.

 

[REK Knives]

I just saw this Whitty, that Hinderer changed their warranty up for the good of all!

I find this interesting, as Hinderer is the only knife company I know that offers a warranty on their knives even after they have been modified (for the most part), as long as the warranty 'claim' isn't due to whatever you modified. Great news in my world, thanks for posting it up =)

 

[bodog]

Warranty
All RICK HINDERER KNIVES products carry a limited warranty for the serviceable lifetime of the product. We guarantee our knives, pens and tools against manufacturing defects in materials, construction and to perform as advertised when maintained and used properly. Our Warranty does not cover normal signs of wear, rust, damage or breakage due to improper use, improper modification, or lack of maintenance. We cannot cover lost fasteners or hardware under warranty, but we do sell those parts. Any product we determine to be defective will be repaired or replaced at our discretion. To receive warranty repair or replacement, the owner must send the product to us to be evaluated. No other warranties are implied or expressed other than what is specifically stated here.

User modifications to folding knives that are not covered under warranty: Modifying or altering the detent in the blade or lockside, the lockface itself, the blade tang, thumbstud, and lockbar cutout. If modifications like these are performed on your knife they can ruin the lock up and or action of your folding knife. These modifications could render the knife unsafe.

3rd Party Anodizing: We cannot warranty a knife that has been heat anodized with a torch. HOWEVER we will not void your warranty for using DC current to electro-anodize your titanium parts.

Using Aftermarket Fasteners and Parts: You are welcome to change your knife hardware without voiding your warranty. Example: Titanium clip screws are a common upgrade, installing a set would not void your warranty. The only case that would cause a warranty issue would be using improper hardware that would cause an issue with the knife that otherwise would not be there if you had the stock Hinderer parts installed.

Bevel Re-Grinds: If you have your bevels reground by someone else we will not void your warranty unless the grind has a direct impact on the problem with your knife. For instance if you had someone grind the tang to change the lock up and a problem with the lock occurred, there would be a cost associated to fix the problem caused by someone else.

If we determine that it is something other than a defect in workmanship or materials, we will inform you if the product can be repaired and your cost. If your knife has been abused or has seen hard use for a long period of time, it is possible that the useful life of the product has been exceeded.

Considering the most modified part of a hinderer is the detent and the grind, this warranty is essentially useless. It is by no means a Busse or Esee warranty. It is better than some, tbh, but not what you as a knife user really expect from a high dollar knife advertised for abuse. You're one of the few dealers for Hinderer, you're trying to make a few bucks. That's cool and no one can blame you. Please, though, don't put yourself into a position that diminishes your trustworthiness. It is what it is and thank you for putting out the "changes" in the warranty. Maybe this would've been better in the dealer's section

 

[whitty]

Considering the most modified part of a hinderer is the detent and the grind, this warranty is essentially useless. It is by no means a Busse or Esee warranty. It is better than some, tbh, but not what you as a knife user really expect from a high dollar knife advertised for abuse. You're one of the few dealers for Hinderer, you're trying to make a few bucks. That's cool and no one can blame you. Please, though, don't put yourself into a position that diminishes your trustworthiness. It is what it is and thank you for putting out the "changes" in the warranty. Maybe this would've been better in the dealer's section

I put it in general as their warranty, especially their rules on anodizing and aftermarket parts, has been a topic of many discussions here and kept some from buying. I shared it as a source of general knife information and nothing more.

 

[jstrange]

Thanks for sharing. It is in fact unique, and note worthy to people who buy knives, people who work on knives, and people who sell them. That pretty much covers everyone here and I am sure many are glad to see it.

 

[REK Knives]

Considering the most modified part of a hinderer is the detent and the grind, this warranty is essentially useless. It is by no means a Busse or Esee warranty. It is better than some, tbh, but not what you as a knife user really expect from a high dollar knife advertised for abuse. You're one of the few dealers for Hinderer, you're trying to make a few bucks. That's cool and no one can blame you. Please, though, don't put yourself into a position that diminishes your trustworthiness. It is what it is and thank you for putting out the "changes" in the warranty. Maybe this would've been better in the dealer's section

Actually it looks like the knife will still be convered if you regrind it or do detent work... That's what a regrind is - a bevel re-grind in the warranty wording. The way I read the detent work part is that the modifications aren't covered themselves but the rest of the knife still would be. Strider is the only other major folding knife company company that has similar wording from what I can find.

Busse's warranty is similar in that they won't cover the modified part.

 

[brancron]

All RICK HINDERER KNIVES products carry a limited warranty for the serviceable lifetime of the product.

The term "serviceable lifetime" (which looks like it might be meant as synonymous with "useful life" used later) is never defined in this warranty. If you take a look at pretty much any other warranty using the term, it is almost always specifically defined (usually as a minimum number of years, or for as long as component parts are available, or the latter with some sort of time limit). But when left undefined it is essentially meaningless. All we know is that it is not a lifetime warranty.

 

[Beerman Crawler]

This is great news, the haters are going to hate