Newcomer to New Graham

fulloflead

fulloflead

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Joined
May 3, 2002
Messages
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After 4 years of ordering about 50 knives a year online I JUST NOW ordered from New Graham for the first and second times this week. I wanted a Rainbow SpyderFly (NOW-Gotta-have-it!) and New Graham was one of the few places that carried it and their price was right so I tried them.

I was having some trouble with their shopping cart, so I emailed Michael Dye. He actually fixed it and emailed me back.

So, I placed my order and chose the 2-day shipping. And guess what? It arrived it two days! (You don't know how many times I've chosen expedited shipping with an online dealer only to have them sit on my order for a day or two before shipping it.)

Later in the week, I got an itch for a Benchmade Balisong, some Militec and sackups (NOW-Gotta-have-it!) so guess who I ordered it from? Again, 2-day shipping paid for - 2-day shipping received. Like how that goes? I do.

Two of my biggest pet peeves I have with online dealers they got right right off the bat:
1. Answering emails.
2. Processing orders fast.

They make ahellofa first impression. I'm checking their site first from now on. ;)
 
NGK is the stuff.

They are the knife store of love if I have ever seen any :D

Just ordered something else from them 2 days ago. They are my primary ordering place :)

Good stuff...
 
I agree! I also could not resist the rainbow spyderfly, and ordered it from New Graham. It came within two days priority mail, with signature confirmation! A great company with great service!
 
About friggen time! :p

Next time call them an ask to speak with Mike. You'll have a nice conversation. So nice that when the knives arrive two days later it'll be a surprised because you don't remeber ordering knives, just the nice conversation. :)

Another cool thing is they will use usps. UPS take about a week from most everywhere to get to me, USPS takes just a couple of days.
 
Folks, thanks for the good words. Always appreciated.
...fulloflead....nice prize in the Militec... I hope you were charged extra :rolleyes: ....
...Dave...that is our plan, sneak card numbers from you subliminally, get you in a conversation, then send you a bunch of 'stuff'....kool business strategy, don't ya think? :p
Regards, Mike
 
Michael Dye said:
...fulloflead....nice prize in the Militec... I hope you were charged extra :rolleyes: ....
Regards, Mike
Click to expand...

Nope, but when it grows up and has pups I'll give you first pick of the litter. :D
 
And just think how many walls you could have covered in band-aid dispensers if only you'd discovered them a year sooner!
 
raghorn said:
And just think how many walls you could have covered in band-aid dispensers if only you'd discovered them a year sooner!
Click to expand...

Those are clever little buggers, aren't they.
 
Michael Dye said:
Folks, thanks for the good words. Always appreciated.
...fulloflead....nice prize in the Militec... I hope you were charged extra :rolleyes: ....
...Dave...that is our plan, sneak card numbers from you subliminally, get you in a conversation, then send you a bunch of 'stuff'....kool business strategy, don't ya think? :p
Regards, Mike
Click to expand...

It works! I've got two or three NGK band aid dispensers around here and can't remember ordering all the knives..or where all the knives have gone! :eek: :eek:

NGK is the cat's meow of online ordering in my opinion, my preferred online buying source.

-Rob
 
I live in CT and with the standard shipping if I order on Monday, the package arrives on Wednesday! The fact that they process and ship the orders the same day really makes them stand out. They are my favorite for sure.
 
fulloflead said:
After 4 years of ordering about 50 knives a year online I JUST NOW ordered from New Graham for the first and second times this week. I wanted a Rainbow SpyderFly (NOW-Gotta-have-it!) and New Graham was one of the few places that carried it and their price was right so I tried them.

I was having some trouble with their shopping cart, so I emailed Michael Dye. He actually fixed it and emailed me back.

So, I placed my order and chose the 2-day shipping. And guess what? It arrived it two days! (You don't know how many times I've chosen expedited shipping with an online dealer only to have them sit on my order for a day or two before shipping it.)

Later in the week, I got an itch for a Benchmade Balisong, some Militec and sackups (NOW-Gotta-have-it!) so guess who I ordered it from? Again, 2-day shipping paid for - 2-day shipping received. Like how that goes? I do.

Two of my biggest pet peeves I have with online dealers they got right right off the bat:
1. Answering emails.
2. Processing orders fast.

They make ahellofa first impression. I'm checking their site first from now on. ;)
Click to expand...


Just to set the records straight, Ain't no way Mike fixed the shopping cart :P Thanks guys.
 
New Graham kicks ass! My order was processed and shipped on the same day!! Great service and the BEST price could find on the knife I wanted.

Only New Graham for me from now on.
 
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