NEWGRAHAM=Awesome

Feedback: +1 / =0 / -0
Joined
Aug 4, 2003
Messages
246
:thumbup: Michael, I hope you see this,
I ordered a Spyderco Rescue 93mm, a Caly III, and an Endura. I got the pakage a couple of days later and found that they had shipped everything I ordered correctly except for the Rescue, which was an older ATS-55 model.
I called and spoke to Ann- not only did she agree to me the correct VG-10 model but she refunded my shipping. I was so impressed! I went ahead and got a BG-42 Military and asked her to ship it with the Rescue. I have heard great things about New Graham and I can report that it is true in my experience as well.
 
Devil, steel changes by manufacturers are a thorn in the side of dealers. Usually there is nothing on the box to tell us of the change...same part number, same UPC code. This was our screw up and I am glad you are please with the way it was handled on our end.
md
 
Back
Top