For the past several weeks I've been ordering a ton of stuff to supply the knife shop that will keep me busy in my retirement next year...no sense waiting until the last minute, right? ;-) Among the multitude of things that I've ordered were an 11$ dollar pair of 'No Cry' gloves from Amazon. When I ordered these, there wasn't an option for size, or if there was I hadn't noticed figuring it was one size fits all. When the gloves arrived I was disappointed that they were tight fitting on my hands and came in a package labeled 'medium'. Oh well, I'd thought, I'll pass them along to someone that can use them. I did put them on and swiped a very sharp knife across my palm and the gloves resisted cutting. Well actually, more than resisted as the material wasn't harmed at all. If you're anything like me, you cut or knick your fingers just looking at a knife, especially folders.
So yesterday I get an email from a fellow named Raino, the founder of NoCry. He asked if I was happy with the product and if I had any feedback to offer. I told him my sad tale. He responded back saying that he would send me another pair of 'large' size gloves at no charge, and that I could keep the other pair to pass along to someone that can use them. Remarkable. Out of everything that I have purchased so far, literally thousands of dollars in expense, its the customer service from a company that manufactures an $11 pair of cut resistant gloves that I'm most impressed with. NoCry gloves get my highest recommendation as for a product and for their customer service.
So yesterday I get an email from a fellow named Raino, the founder of NoCry. He asked if I was happy with the product and if I had any feedback to offer. I told him my sad tale. He responded back saying that he would send me another pair of 'large' size gloves at no charge, and that I could keep the other pair to pass along to someone that can use them. Remarkable. Out of everything that I have purchased so far, literally thousands of dollars in expense, its the customer service from a company that manufactures an $11 pair of cut resistant gloves that I'm most impressed with. NoCry gloves get my highest recommendation as for a product and for their customer service.