Ohh ohh.....blade rupture

Original poster:

Zozo*HC*
Registered User
Join Date
Mar 2007
Location
Budapest
Posts
249

That's Budapest, Hungary, I bet.
 
Email Cheryl Kalleck (cheryl@kai-usa.com) and explain it to her. Send her the pics.
 
I don't know, that looks like the perfect beginning for a Waved 0200. ;)








Seriously, that's a shame that your knife has that problem. Kershaw Customer Service is very helpful, in fact excellent. Explain your situation to them and let them see what they can do to help resolve your problem.
 
Now that is some serious service....top notch all the way!!
harkamus said:
That'll polish right out!

Kershaw will definitely take care of you. I know first hand having dealt with their customer service when a torsion bar broke on my 0350 when I owned one. I asked for 1 and got 5, some screws, a pocket clip and a kershaw torx driver key chain with different bits.
Click to expand...
 
you dont see that too often! did you use it hard? or did it just appear? pretty bizarre but as everyone else has said, ZT will take care of you.
 
Thanks for the advices from everyone, i wrote to KAI, and im waiting to their answer now.....we will see, but i think they gonna replace it to me.

till they answer im gonna duct tape the blade and use it:P
 
I had blade rapture once. I wound up having to ice some swelling.
 
Relax, it's a ZT....you've got nothing to worry about. They will probably just give you a brand new knife.
 
Customer service aside, that's a pretty serious failure for such an expensive knife... I'd be "concerned" too.
 
I sent an email to warrantyinfo, but still no answer, now im waiting, if no answer in a few days i will send the knife back to KAI. Maybe after July 4th i get an answer...
 
Zozo*HC* said:
I sent an email to warrantyinfo, but still no answer, now im waiting, if no answer in a few days i will send the knife back to KAI. Maybe after July 4th i get an answer...
Click to expand...

Yeah they'll get to your email either tomorrow or the day after. They don't work on the 4th. ;)
 
I sent it back, and contacted Cheryl, i will update when something happens:) Thanks for all for the good advices!

ps.: express shipping from Us costs usually to Hungary about 30-35$ from here to the US it costs 66$ :confused: :eek: it was a pain in my a*s btw...
 
Thanks to Kershaws Customer service my knife came back from the SPA:) blade replaced and now i got what i originally wanted the black zt0200ST, my liner and my scales were not replaced those are the original ones. The speacial feature of it: that there is no engraves on the blade, its the stealth bomber version of all black knives:P

semi pics here:
P1030752.jpg

P1030745.jpg

P1030756.jpg


Thanks Kershaw Knives for the great product and customer service!
 
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