Oni Forge--THE WORST

007 Agent ZZero

007 Agent ZZero

Basic Member
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Jan 23, 2006
Messages
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Well, I have been playing the song and dance with Loren Graves of Oni Forge for about 2 weeks now. I won an auction on that esite and contacted Loren making arrangements to pay etc... Send him the money via PP, specified how to ship and waited. Four days later, nothing. Five, nothing. I emailed him for three successive days, nothing. Finally I email from a different account, this being 8 days later, and he responds. Sorry, blah blah blah, been busy, blah blah blah. The katanas should be there in the next couple days. Ok, shipping took a bit longer than expected, I'm in the loop, great. WRONG!! The end of the week rolls around, no katanas. I decide to call, after all the webiste says contact us for anything. Talk to Loren personally. Quite possibly the worst half ass customer service attempt I have ever heard. I'm talking RIDICULOUS, basic re-hash of the conversation, Me-"Can you give me any information as to where my katanas are?" Loren "Ok, um, it's like a second party shipper, so, um I can try to find out, um....." Me-"Can you send me the information via email??? I have been emailing you for 2 weeks so I am sure you have my email address. Loren"Um, it looks like the katanas were shipped this weekend so I will email you the tracking info later, um, it looks like they will be there later this week" Me-"So what happened, why did it take so long to get the katanas out??" Loren "Yeah, it's been busy, um, there is some remodeling going on, and um, sorry......" Me-"So when will the katanas be here??" Loren"Like Thursday, sometime later in the week...."

Basically he lied to me in his email, gave me the shittiest run around phone conversation, and never emailed me the tracking info. It's been over 2 weeks since I paid for the katanas and the best that Loren has to offer is um...sorry...um..remodeling??? WTF!!!!:mad: Now Loren won't answer the phone or return my messages.
Take it from me, ONI FORGE BLOWS!!!!!:barf:
The down side is that I hear the katanas are exceptional. I'll let everyone know if the katanas show up, and rest assured I will be contacting Paypal immediately. I WILL NEVER BUY ANYTHING FROM ONI FORGE AGAIN!!!
 
So it gets worse, Loren finally picked up the phone today and gave me a very short and rude conversation. "I sent you an email, I'm out of town, BYE"..........
The email contained the UPS tracking number, which states that the package will arrive next week. THE PACKAGE WAS JUST SENT YESTERDAY.
How many lies is Loren Graves going to feed you?????
So far I am at 5, with 2 weeks wasted and a lot of BS thrown in my direction. BTW that is 2 weeks after I paid him. :mad:
ONI FORGE BLOWS!!!!!!!!!!! :barf::barf::barf:
 
Katanas landed today, look and feel decent. They all have some minor marking/staining so they will need to be properly cleaned with a light abrasive but nothing that an extra 45 min can't take care of. All in all, I wish I never ordered these. The BS and run around was way too much. BTW the box was marked MADE IN CHINA, and resembles some of the Cheness blades I have. Hmmmm........ I wonder if Oni Forge drop ships from the Cheness dealer and just upcharges????????????????
 
That's very unfortunate, I too have heard that Oni Forge blades are of exceptional build quality and great users. This bit of bad customer service, lies, and rudeness knock them down a couple bars for me.
 
I have been working on these katanas for about an hour and a half. I am using Mother's mag and aluminum polish and the stains are very very hard to get off. It looks like the katanas were put into the tsuka before the laquer dried, staining the blade and leaving residual junk. All in all, terrible experience.
 
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