Paramilitary 2 issues

CryoGuy5272 said:
To be fair, the Spyderco warranty reads damage due to disassembly. So of it is taken apart and put back together correctly and damage wasn't caused by disassembly, would it actually void the warranty?
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Thanks for pointing that out. Never caught that before!
 
Lottapp said:
Thats the letter they put in the box for idiots who don't know that the screws may actually be holding it together. Not directed, just my idea of the warranty void. They wouldn't have that in the box if someone didn't at one point try to disassemble one with a chisel.
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It could just be possible that it takes skill to disasseble properly and skill plus lock-tite in the right places to reassemble the knife properly. Give the cutlers some credit for their specialized knowledge and experience. I bet Spyderco gives them credit and pays them accordingly. :)
 
brownshoe said:
It could just be possible that it takes skill to disasseble properly and skill plus lock-tite in the right places to reassemble the knife properly. Give the cutlers some credit for their specialized knowledge and experience. I bet Spyderco gives them credit and pays them accordingly. :)
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You may be right, but just like them, many of us are knowledgeable as well. I take almost all of mine apart to deep clean them every few months. As long as patience and the correct tools are used, you should be okay.
 
So if i take apart a Spyderco and put it back together and cause no damage, is the warranty voided? I've taken apart many of my spydies and have never done any damage.
 
I fixed a very sticky compression lock by simply polishing the contact faces on the blade tang and the lock bar, using one of the thin Spyderco ceramic files. These surfaces were quite rough, and a little touchup made for a super smooth operation. I was careful not to remove much metal.
 
baliflipper02 said:
So if i take apart a Spyderco and put it back together and cause no damage, is the warranty voided? I've taken apart many of my spydies and have never done any damage.
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Unfortunately disassembly of the knife voids the factory warranty. Of course you can still send it in to Spyderco but would have to pay the fee.
 
The stiff and gritty pivot action can be fixed easily enough. The sticky compression lock is another matter though. Both compression lock models I own have a bit of stick from time to time.

Adjusting the pivot and stop pin screws should loosen up the action nicely, but anything beyond that would require disassembly or sending the knife in to Spyderco.
 
Ericz4253 said:
Unfortunately disassembly of the knife voids the factory warranty. Of course you can still send it in to Spyderco but would have to pay the fee.
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As CryoGuy pointed out above, that's not technically the case. Here is the actual wording from Spyderco website:

Spyderco’s warranty does not cover damage caused by abuse, misuse, loss, improper handling, alterations, accident, neglect, disassembly, or improper sharpening.
 
Hey Full Flat Grind. Based on your pic, it seems like you already have experience with breaking in a DLC model. If the new one feels THAT different, go ahead and send it back under warranty. Spyderco will make it right and you won't have to keep worrying about it.

I got an all-black PM2 a couple weeks back and on the first open, it made me forget any other folders I'd been considering. It was like butter. Two weeks later, it's like cream. I can whisper it to open. So if you've already spent two or three evenings cycling it without being happy, I think you've done your diligence.
 
Thanks everyone for the feedback. I decided to send it in to Spyderco for a warranty adjustment, and just got it back today.

It's awesome now. Buttery smooth. Beautiful.

Thanks to Spyderco for great service. You've made a loyal customer very happy!
 
I love reading stories like this where Spyderco supports its customer base and aims for satisfaction. Sal and his company are doing something right, and I hope to support them for a long, long time.
 
Sal Glesser said:
Hi Full Flat Grind,

Welcome to our forum.

Sorry for your dilemma. It's unusual that the model would be "cranky". Our Golden knife-makers make a lot of these and they have it down. Some possibilities;

It has been taken apart and re-assembled.
It is a counterfeit.
We just screwed up.

Unfortunately we can't determine any of the above unless we have the knife in our hands.

Keep us posted.

sal
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Sal, Obviously you know what you are talking about, but the last four PM2's I have bought have all been as described by the OP. All four were bought from a confirmed Spyderco dealer and are 100% legit. I was concerned something is going on with your assembly crew. None of them are even remotely close to free falling when the compression lock is released like my other PM2's. The four in question were all bought in the last 6 months.
 
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