I doubt they could get away with it too. If anything, I would prefer a forced closing of my account as opposed to locking me out of the funds. Good point. Every rep I spoke to seems to think they are the authority on this, but there is some slight conflicting information so.. I'm just the messenger. I hope you are correct, that its about having to transfer funds to my bank account and not using it for future purchases. It is how I took it prior to speaking to them about it. I gave the rep the example of receiving $100 post the cut off date, and me not having complied. Me "I can just then transfer the funds to my bank account and carry on, correct?" She simply said 'No. You can no longer use Paypal if you don't provide the information we requested because the inability to identify you are in fact the one using your account. Its a safety concern so you can't use the account until we verify the information we asked for'. The idea that I can receive funds and just send to my bank account.. fine. But all reps were clear in that I could not make any future purchases using Paypal regardless of where the funds came from (credit card, bank account, balance, etc). So in essence, even if what you said was correct, my Paypal account would be receiving only. I am going to try calling again tomorrow, and basically play it off as what you said is gospel (can use the account, but have to transfer funds to my bank account), and see how that goes.