I don't like coated blades, and I will not buy a knife that is coated with anything. I like Satin, stonewash, and acid-etched, and that's it. I have plenty of knives, and there are plenty of other knives out there to lust after rather than to fixate on one particular design or model that is coated, making it unacceptable to me.
Think about what you are asking when you call the manufacturer and ask them for a special order. Say the knife is a $175 knife; and you have to have a blade that is uncoated. Most knife "makers" or "manufacturers" are little more than distributors these days and they receive their knives finished from the people that make them (overseas?) for them. Where did they get that blade? All of their product is delivered packaged in boxes ready for distribution.
You offer to pay more money. They are not interested. If they have a few blades for that certain model that have been shipped for warranty service no doubt they are coated as well. So you say, money is no object. Send me an uncoated blade.
They send the guy that cost them about 15 bucks an hour probably more, to find an uncoated blade. Someone else writes up a ticket for you. Someone else get your credit card information and you pay. The blade goes to shipping and it is packed up in the proper materials and shipped to you. Think how many hands have touched and how much time that takes...
Then you come back here to be to BF and scream about being charged $90 for a blade on $175 knife, but you press on. You take the knife apart and strip a couple of screws, but no big deal. You can get more. You get the blade back in the knife but it doesn't fit exactly perfectly, and it is no longer perfectly centered. You are not a factory technician, but you expect people to work with you to correct this. So you call the manufacturer. You again? Did you get your blade? Well, yes oh, you reply. But I can't get it installed correctly and wondered if you could teach me how to adjust my knife over the phone.
They know if they don't spend 30 minutes or more with you on the phone and you'll come back here, go to Yelp, go to Google, or even put out a YouTube video to tell everyone how crappy their customer service is. So they try to help you.
Along the way in your phone training it is mentioned that taking the knife apart may void your warranty. You hit the roof. How could it? I am replacing the blade with a factory blade you sent me!!
Take a look at all the posts here from people that cannot put their knife back together correctly, damaged pieces, or even lose pizzas. Maybe they don't even have the right tools to take it apart as it is some kind of proprietary setup.
I am in the customer service business. I can easily see why no one would want to deviate from the norm of their business model for an occasional customer that wants something just for themselves. It just isn't worth it.
These guys are all his business to make money. The reason all these coated blades are out there is because they sell. So there must be a lot of people that really want them. Just not me.
Robert