- Joined
- Jul 25, 2007
- Messages
- 1,380
Everything is great with the new owners except one thing that is a constant problem for a legit business, but a constant solution for a hobbyist.
I need a receipt that shows the grand total, and I need the purchase to be one transaction for sake of bookkeeping simplicity. They are unable/unwilling to do so, and if I ask for a correct receipt, it is often technically wrong (showing a line item as a "balance due" rather than a credit).
This is because they overcharge for shipping, then refund the difference between the charged rate and the actual rate. The $4 savings is not worth the complexity of the bookkeeping. There is no way to request that they keep the $4, or give it to me as store credit, etc.
I need a receipt that shows the grand total, and I need the purchase to be one transaction for sake of bookkeeping simplicity. They are unable/unwilling to do so, and if I ask for a correct receipt, it is often technically wrong (showing a line item as a "balance due" rather than a credit).
This is because they overcharge for shipping, then refund the difference between the charged rate and the actual rate. The $4 savings is not worth the complexity of the bookkeeping. There is no way to request that they keep the $4, or give it to me as store credit, etc.