A few weeks ago I contacted Spyderco about my waved delica. For some reason, it would not get razor sharp, like my Native, Para Millie, or Endura. It would get sharp, just not shaving - on my sharpmaker. Since it was the only knife I had that was giving me trouble, I sent it to Spyderco asking them to take a look, and if nothing was wrong just sharpen it up. It came back this week, with a slightly re-profiled edge and shaving sharp. Thank you Spyderco for the great service.
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Positive Customer Service Experience
- Thread starter Smash05
- Start date
- Joined
- Jul 8, 2001
- Messages
- 1,583
Spyderco has great CS. I had a d4w that was having problems with locking. Sal sent me a PM requesting that I send it in to him personally. About a week and a half later, I had a new d4w at my home! 
This is basically one of the main reason why I stick with Spyderco....great products and amazing customer service.
Keep up the good work Spyderco! :thumbup:
This is basically one of the main reason why I stick with Spyderco....great products and amazing customer service. Keep up the good work Spyderco! :thumbup: