Possible manufacturing defect?

A

aaltl

Joined
Jul 21, 2003
Messages
34
Hi guys,

I just bought a Peter Herbst C53P from my local knife store in Singapore. After fiddling with it for a couple of days i.e. opening and closing etc, I notice that when in closed position that edge of the blade actually touches the cylinder for the lanyard to pass through. The contact point where the edge is is actually visible because it looks like the edge is not smooth. The cylinder thingy also has a mark where the blade touches it when closed. Is this considered a manufactuer's fault? None of my other folders (Microtech, Bokers, Benchmade) have this problem. This is my first Spyderco knife. Hope someone can advise me.

Thanks
 
That is a defect. Call up Spyderco and tell them the problem, then mail it to them. You have a lifetime warranty so no worries.
-KEvin
 
Hi,

Thanks for replying. I'll try to get in touch with them. Sigh. This is quite a disappointment. I thought Spyderco knives were supposed to be quality knives. Hopefully they can help me. Looks like I'll have to wait ages to send it there and get it back.

Cheers
 
Spyderco knives ARE quality knives. Every company lets an occasional lemon slip out. Let Spyderco prove themselves, by giving them a chance to make it right for you. You won't be disappointed.
 
Hi,

Yea that's what I heard as well. I have to say though I really liked the feel of the knive. I hope I'll get it back asap. Anyone knows how long such things take?

Cheers
 
I have no information on the times, but you can call the guys in warranty and bug them daily on their progress on your knife if you want, LOL.

Yes, as Danbo said Spyderco is quality knives. There quality control is great, but every company gets a lemon now and again. The plus is, that Spyderco has a great warranty and outstanding customer service, so you will be well taken care of, even with a Lemon.
-Kevin
 
I have never owned a Sypdie, have handled a few. These guyz are correct, the company has a great rep for customer service and for helping out it's customers. Send it back and I'll bet your happy with what they do to the knife.
 
What is the blade steel and scale material on your Spydie? The original Peter Herbst C53P with ATS-55 and Ti scales was not very well made and much below normal Spydie standards. It sounds like you may have gotten one if these models. The 2nd generation Herbst made with a VG-10 blade and Aluminum handles is an excellent knife and was made to meet the highest standards. If you have one of the VG-10 models it would be a surprise. Either way contact Spyderco as the others have said. I'm sure they'll take good care of you.
 
Hi,

The one I have is the one with the ATS-55. The handles seem to be titanium I think. The shop had a VG-10 blade one but it was a plain edge. Is there any chance that Spyderco will replace it with a VG-10 comboedge? Or will they just redo the one I have and send it back to me?

Thanks
 
It's difficult to predict what Spyderco will do. My suggestion is that you contact their warranty/repair folks. They are very much on the ball when it comes to customer service. Good luck.
 
i presume you bought it from sng arms?
try going back to the store where you got it from first
that usually works, if the shop is on the ball
 
The shop had a VG-10 blade one but it was a plain edge. Is there any chance that Spyderco will replace it with a VG-10 comboedge?
Click to expand...

Ok, this must be addressed. I'm not going to start a debate about PE versus SE(although PE is better:D , LOL) , but don't ever get CE on a three inch blade... That gives you one and a half inches of serrated ... and one and a half inches of PE. That is not enough of either for anything. Lucky for you, Spyderco will save you of this mistake, becuase they have made the aluminum one in PE only.
-Kevin
 
Hi DEA,

Actually I didn't buy it from SNG Arms. I bought it from Sheares Marketing. Not sure if you know them. They are located opposite Shaw Towers.
 
I think the Singapore guys will tell you to go back to Sheares and ask Jason/William to make it right - that's usually the case.

Personally, I have no experience with Sheares tho', except that Raymond is a very friendly guy and totally non-pushy.
 
I spoke to Sheares. They are not willing to exchange mine for the VG-10 plain edge and so I have to send the knife I just bought back to US and incur shipping costs and have a new knife go MIA for don't know how long. Sigh. What a bummer. Thanks for all your replies guys.
 
that is odd
why don't you ask them about the possibility of them absorbing the shipping? as it is, after all, partly their fault they sold you a defective piece without checking first
 
Hi Dea

William sounds really reluctant. Don't know if I should. Just started buying knives again after three years. Last was when I was studying in UK. Wasn't aware of shops apart from Sng Arms. After this case, I'll be a bit more wary of Sheares. Pity Sng Arms is quite expensive and they don't know much about knives too. Are we allowed to import directly?

Adrian
 
Sorry you have a bad experience there with a Spyderco knife. I'm sure it's a fluke. I've generally had good quality from that company, and I have at least 8 of their knives.

I know it is frustrating to have to now lose your knife for the warranty repair turnaround period. You have my sympathy. Be patient and once the wait is over you'll be plenty happy to have a fixed knife back.

One good thing to come out of this is that the experience has surely taught you about another aspect to check when inspecting a knife before purchase. I'm sure this is something you won't forget to do with future purchases. As they say, 'Once burned is twice warned.'

I am curious about people's ideas regarding how a knife could have this happen to it. Assuming that the design itself is proper and is not supposed to allow for the blade to touch other parts inside the knife when closed, what could cause such a mis-fit? Shouldn't the blade have a "kicker," a wider part at the base of it that prevents the blade from making contact inside the knife? Is it possible that this could be ground too small, or the blade not ground down enough? But how could that happen with automated machinery making the knives; especially, wouldn't that mean that a whole production run would be "off"? I'm baffled. But I've seen this kind of problem before: I have a Buck "Gent" whose blade touches an internal part of the lockback mechanism. The blade got flattened at that part, and the internal part shows a nick from it. Hmmm...

---Jeffrey
 
Originally posted by aaltl
Hi Dea

William sounds really reluctant. Don't know if I should. Just started buying knives again after three years. Last was when I was studying in UK. Wasn't aware of shops apart from Sng Arms. After this case, I'll be a bit more wary of Sheares. Pity Sng Arms is quite expensive and they don't know much about knives too. Are we allowed to import directly?

Adrian
Click to expand...

Adrian, I think you should INSIST that Sheares take it back and refund the price if it is defective. They're friendly, yes, but if they sell you something DEFECTIVE, then I think they should rightly take it back and give you back the price. [edited after I read it again - no need for those comments of mine]

The guy at Sng Arms has ZERO knowledge about knives and their knives are all rusty :rolleyes:
 
Very interested to be in contact with the knife nuts here in Singapore.

Please mail me at simyit@yahoo.com and we'll have a blast.

You might want to reconsider sending that knife through the customs. It might get you into unnecessary troubles. Always deal throught the local dealers.
(BTW I'm just another collector with absolutely no connections with any dealers here.) :p

I've got very good service from Sheares before but am looking for another sources to do some price comparisions. Please advise.
Call William again to explain the situation to him. After all, this will not do his business good should the news spread about his services.

I'm currently eyeing the Japanese folders in his shop now. They seems to be very very good.

Thanks
Sean
 
You must log in or register to reply here.
Back
Top