I received a Protech TR-4.5 the other day in the factory bag, filled with metal shavings. Looking closer I saw that in the button/lock area is covered with many round, unfinished machine marks that look like the same size as the button. I also asked if it was normal for the lanyard area to be so sharp. I went to the local Protech dealer where I was told by all four employees that the visible tool marks (no special light needed) are not normal and they offered to send it back for me free of charge. Derek Lawrence of Protech responded to me with this email:
Hello Steve, so on the TR-4 there are some very fine marks that may only be visible when the knife is held in a certain light\angle. They are extremely fine machining marks, and because they are in the recess, there isn't too much we can do to remove them. We have that area of the knife blasted heavily to lessen the effect of them, but there's no finishing tool that will fit into the tight recess to totally finish that area of the knife.
On the steel pommel, those are hardened, finished, then surface ground. So the edges on it may be crisp, but they're also 90 degrees in angle. So they're safe and not thin enough to cut or damage anything. We have versions of the TR-4 and TR-5 that we ship with lanyards, and we've never had one damaged by these edges on the pommel.
-Derek Lawrence-
Customer Service & Social Media Manager Extraordinaire
This is a $500 knife, and I expected more. So your telling me that you don’t have the tools to finish your own knife? Any thoughts? I will include a picture when I figure out how. Steve
Hello Steve, so on the TR-4 there are some very fine marks that may only be visible when the knife is held in a certain light\angle. They are extremely fine machining marks, and because they are in the recess, there isn't too much we can do to remove them. We have that area of the knife blasted heavily to lessen the effect of them, but there's no finishing tool that will fit into the tight recess to totally finish that area of the knife.
On the steel pommel, those are hardened, finished, then surface ground. So the edges on it may be crisp, but they're also 90 degrees in angle. So they're safe and not thin enough to cut or damage anything. We have versions of the TR-4 and TR-5 that we ship with lanyards, and we've never had one damaged by these edges on the pommel.
-Derek Lawrence-
Customer Service & Social Media Manager Extraordinaire
This is a $500 knife, and I expected more. So your telling me that you don’t have the tools to finish your own knife? Any thoughts? I will include a picture when I figure out how. Steve
