- Joined
- Sep 14, 2002
- Messages
- 4,135
If I figured everything out right this should be my 100th post and I wanted it to be something positive. I had a minor problem with my Protech since I am a klutz I called the office and explained my problem. I was told that if I called before hand I could bring the knife down any time I wanted. Since I live about 30 min from the factory I made arrangements to go there the next day.
While I was there I mentioned that I was going to send my Microtech to florida to get a good sharpening instead of my sometimes haphazard ones. I was told to leave my MT there and they would sharpen it for me. As I was about to leave I made an impulse buy of a TR1 and I asked if they would serrate (sp?) the blade for me, not partially but the whole blade. I was told sure but that it would probably look funny. Since the knife will have a specific use and serrations will enhance its use, I didn't care. I love the way the whole transaction was handled and can't say enough good things for Protech and their Customer service!! They just plain ROCK and I guarantee that they willl get more of my business.
While I was there I mentioned that I was going to send my Microtech to florida to get a good sharpening instead of my sometimes haphazard ones. I was told to leave my MT there and they would sharpen it for me. As I was about to leave I made an impulse buy of a TR1 and I asked if they would serrate (sp?) the blade for me, not partially but the whole blade. I was told sure but that it would probably look funny. Since the knife will have a specific use and serrations will enhance its use, I didn't care. I love the way the whole transaction was handled and can't say enough good things for Protech and their Customer service!! They just plain ROCK and I guarantee that they willl get more of my business.
