QC on 940-1?

Joined
Jan 15, 2014
Messages
411
Hey all,

Got my 940-1 right after the first production runs and I had two quick questions for you other owners out there.


1) Does anyone else's blade seem to be a little "gritty". After the knife is about 80% open, it starts to grab the axis bar pretty hard. Put some tuff glide in there but still feels rough.

2) When the knife is in the locked position, the lock is very hard to pull down. My rift or my 531 is not this difficult.

BONUS
It wasn't that sharp out of the box but...meh....it's a benchmade. I've come to expect that.


Don't get me wrong, it's my favorite edc knife and one of the better pieces I own. But for half of gold class price, I would expect every thing to be on point (no pun 😀)

Thanks for any help!
 
It is so crazy you said this!!! I just typed this out and came to post a new thread but decided to combine ours. Yes, it's a little gritty compared to others but it's new. Yes, mine gets tighter at about 80% but only a little bit. Both of these improved over a few days of obsessive opening and closing. I also like the lock sticking a tiny bit, my grip unlocks so easy. Maybe yours is tighter than mine though. Give it a week or two.


My 940-1 Experience

Let's start by saying I love the knife and like the company. The Benchmade warranty is great and I fully trust they will take care of legitimate problems. The handle is flawless, blade is centered, opens and closes smooth and is exactly what I wanted. It is the new king of my pocket and can't see that changing soon. It kicked a Sage 2 out that was my edc for about two years.

Every coin has two sides, what is the other side you ask? The blade grid was embarrassing. I kind of expected this, Benchmade has LOTS of complaints about very expensive knives sharpened poorly. If the edge was placed against the side of a DMT the middle section had about .5mm of space. This made sharpening the middle 1.5 inches nearly impossible without removing YEARS worth of precious s90v. Also, one side in the same area had, no kidding, a 45 degree angle. I love 65 degree inclusive angles!

After sharpening things are better. There is still a very ugly section that isn't as sharp, but it will come out over the years as I sharpen. It really makes me mad that BM lets this happen. MANY other brands can hand sharpen a knife much much better. If you get a good BM grind, consider that an accident. They seem to go for ugly uneven bevels. This statement is based on seven BM's I've received, six were pitiful compared to Kershaw or Spyderco.

Also, I ordered from BladeHQ. I asked specifically to check for this before shipping. With BM's UPP in effect, BladeHQ gets A LOT more money for each BM sold. With the extra $50 they got, check the f***** blade before shipping it! Needless to say, no more BladeHQ purchases. The one well ground BM was bought from cutleryshoppe and I know it was inspected, we talked on the phone while Jeff did it.

Flame Suit On: Why didn't you send it back to BladeHQ or BM? Well, I have zero faith BM can grind a blade. I hand sharped and there is NO WAY an experienced person hand sharpens that bad if they try a little. BM would hog off years of metal fixing it anyways. BladeHQ fooled me once, shame on them. They won't fool me again. I went the BladeHQ to save $3 shipping, lesson learned!

S90v sharpens easily on DMT's. I fixed most of the edge in 15 minutes and that is reprofiling all but the worst spot on the blade. I used XC and C to set the bevel, then 2000 grit wet dry to clean it up a little. Most of the blade, minus the wretched section, will whittle hair.

I really love how the knife looks and performs. After a week I'm totally love with it. I am not in love with BM's pricing or quality but for this knife I sucked it up. The knife is so light and compact yet when open cuts like a larger blade. I know the edge grind “doesn't affect usability” but I wanted everyone dropping 260+ to know what my experience was like. If you don't mind sending a BRAND NEW knife back to the factory, playing the swap out game or dealing with flaws then totally go for it. I accepted dealing with the flaws. It still cuts great, looks amazing, carries like pocket lint and is backed up until BM (pray it never does) goes out of business form poor QC and pricing.

Pictures will come soon, just need to upload.

Knowing BM replaces blades is much peach of mind. Hell, if it bothered me enough I could just have got a new blade right away... as ridiculous as it sounds.

Again, a great knife from a good company that will last a lifetime and never disappoint! (other than initial quality)
 
Last edited:
Sometimes it pays to pay a little more. I bought a 940 and a 531 from a B&M just outside Holbrook AZ on my way through a couple of months ago. I checked them before buying and both are near perfect.
 
Mine was gritty at first. Surprisingly it was phone book paper sharp. Lock isn't stiff. The only thing I'm worried about is the pocket clip screws. Is CF strong enough to hold them? Help?
 
Mine was gritty at first. Surprisingly it was phone book paper sharp. Lock isn't stiff. The only thing I'm worried about is the pocket clip screws. Is CF strong enough to hold them? Help?

Just look on the inside of the scale. You can clearly see three metal inserts that the screws go into.
 
Sometimes it pays to pay a little more. I bought a 940 and a 531 from a B&M just outside Holbrook AZ on my way through a couple of months ago. I checked them before buying and both are near perfect.

I don't live anywhere near there and am not driving/flying cross country to get a knife. A lot of people like me live over an hour or more from a dealer. Yes, I used the BM find a dealer tool. Paying more... with upp brick and mortar stores are the same price or cheaper. :(

Sadly, with BM quality as it is driving an hour or more might be the only option to getting a good out of the box knife.
 
Last edited:
I had a bit of grit in mine at first. A cleaning and an application of Tuf Glide solved that. My blade certainly wasn't the sharpest I have, even from my other BMs, but it didn't have any glaring grind issues.

I absolutely love how well it carries, and while I always appreciate getting as much value as possible, I love this knife.
 
My 940-1 came out of the box smooth and hair splitting sharp. I keep my KO Work Sharp ready when any new knife arrives but this one didn't need it. I sat there with my jaw dropped at the beauty of the knife. I actually carried it around the house clipped in my gym shorts. On the second day I looked at it and one of the screws for the clip was missing LOL. All I can figure is it was never there and I was just to aw-struck to notice or it backed off somehow while I was handling it. Anyway I have a few extras in my parts tray so I popped another one in.

I'm sorry to hear about any QC problems you have though. I think you can count on BM to make it right for you.
 
tree2seven,

We would be glad to take a look at your 940-1 and address any issues you may be experiencing. In addition, we will definitely examine your edge and make sure when we get it back to you it will be sharp. Please accompany our LifeSharp Warranty & Services form (http://www.benchmade.com/services/lifetime_services.aspx) with your knife outlining the issues. Once we've remedied the problems we'll get your 940-1 back with return postage covered.
 
tree2seven,

We would be glad to take a look at your 940-1 and address any issues you may be experiencing. In addition, we will definitely examine your edge and make sure when we get it back to you it will be sharp. Please accompany our LifeSharp Warranty & Services form (http://www.benchmade.com/services/lifetime_services.aspx) with your knife outlining the issues. Once we've remedied the problems we'll get your 940-1 back with return postage covered.


Thank you benchmade rep!

Let me reiterate to all my fellow members here this was not a thread created for me to complain, merely to address a few concerns and see if those were "normal issues" with this particular knife. Thanks for all your help and input! Cheers!
 
The only problem I had with the knife was the blade was a little too stiff in opening for my liking and wouldn’t swing freely when using the axis lock to disengage for my liking. Adjusting the pivot screw I managed to get the adjustment I liked but then I got some side to side play. I settled temporarily for a compromise using Loctite. After less than a week of opening and closing, the blade swung freely so I snugged up the pivot screw ever so slightly eliminating side play and then again applying Loctite, securing my now perfect adjustment.

I can’t find another folder to knock the 940-1 out of my pocket. Size and weight; sleekness and beauty; smoothness, steel…this has it all - imho.

Answer to the OP’s question…No. I never had the grit problem nor a problem with the lock.
 
tree2seven,

We would be glad to take a look at your 940-1 and address any issues you may be experiencing. In addition, we will definitely examine your edge and make sure when we get it back to you it will be sharp. Please accompany our LifeSharp Warranty & Services form (http://www.benchmade.com/services/lifetime_services.aspx) with your knife outlining the issues. Once we've remedied the problems we'll get your 940-1 back with return postage covered.

These seem like things a company does before it sends knives out. Asking customers to send back a product so the manufacturer can have a second try is stretching customer relations. Pretend you get a new car. The alignment is off and it doesn't start sometimes. You call GM, Ford, whatever and they say just send it back and we will get if fixed up real nice for you.

Again, I like Benchmade and their knives. Just read the forums to know there are problems. Voicing concerns and issues is how change happens. I want everyone who gets a knife they aren't happy with to speak up. If heard, and changes made, many loyal customers will continue to buy BM knives and spread good word. On many different forums people are not saying the greatest things.
 
These seem like things a company does before it sends knives out. Asking customers to send back a product so the manufacturer can have a second try is stretching customer relations. Pretend you get a new car. The alignment is off and it doesn't start sometimes. You call GM, Ford, whatever and they say just send it back and we will get if fixed up real nice for you.

Again, I like Benchmade and their knives. Just read the forums to know there are problems. Voicing concerns and issues is how change happens. I want everyone who gets a knife they aren't happy with to speak up. If heard, and changes made, many loyal customers will continue to buy BM knives and spread good word. On many different forums people are not saying the greatest things.
 
I dont have a 940-1, but all 3 bm's ive bough have had similar edge issues. My 551's bevel is extremely lopsided, my 275 has a miniature recurve near the heel of the blade that the stone doesnt reach, and I just got a 710 that had HUGE teeth in the recurve portion and was butter knife dull so I put it on the lansky and its not hitting the apex (probably my error though) so I cant get a hair whittling edge on it like I want, and aside from that the blade is really off center almost rubbing the liners and it wont cooperate when I have tried to adjust it. I love benchmades and plan to get more but when they have issues like that especially with their considerably higher prices than the competition its really irritating. The last thing I want to do is send my knives off and although bm's customer service has been excellent in my experience I dont think I can trust them to fix the edges they put on those knives since they messed it up the first time and from my 3 examples that unfortunately seems to be consistent in most cases.
 
I recently sent my new 940-1 and a new m4 steel mini grip in to Benchmade to be fixed. The blade on the 940-1 was almost touching the right side scale when closed and was not very sharp at all but thats a smaller issue. I filled out the warranty paper you can print off the Benchmade website, so you tell them whats wrong, if you want a new pocket clip which is apparently routine to change out so I requested the deep carry from the Contego, and they touch up the blade edge for you. I received the knives back in fairly short time my 940-1 was fixed and I was happy to have my new EDC back, both knives where saturated in oil but I can deal with it. I actually called Benchmade before mailing them off and everyone was polite and helpful, but the increase in pricing for the same knives we used to buy for less is frustrating to except. The overall QC issues that seem to be the hot topic should be reduced in house at Benchmade, but hopefully not at a cost to us at the register.
 
These seem like things a company does before it sends knives out. Asking customers to send back a product so the manufacturer can have a second try is stretching customer relations. Pretend you get a new car. The alignment is off and it doesn't start sometimes. You call GM, Ford, whatever and they say just send it back and we will get if fixed up real nice for you.

Again, I like Benchmade and their knives. Just read the forums to know there are problems. Voicing concerns and issues is how change happens. I want everyone who gets a knife they aren't happy with to speak up. If heard, and changes made, many loyal customers will continue to buy BM knives and spread good word. On many different forums people are not saying the greatest things.

I get what you are saying here, but what I don't get is that on May 23 the op posted how pleased he was with his knife, and then again just last week, so it seems to me as if Benchmade did in fact get it right the first time.
 
I get what you are saying here, but what I don't get is that on May 23 the op posted how pleased he was with his knife, and then again just last week, so it seems to me as if Benchmade did in fact get it right the first time.

And I again posted at the end of my first post how pleased I was, and made another post in this thread that I didn't make this thread to complain, just to see if anyone else had any issues like that...to try and understand if maybe an axis lock was supposed to be that tight for safety, to see if it was supposed to grab like that at the end. Or if in fact they were faults with the knife. Just some things I noticed as time went on. Perhaps axis locks act that way when they are dirty? Maybe someone could have advised I play with the pivot or clean it well or to check for any unpolished spots on the blade or axis lock bar? What does a community like this exist for if you can't ask questions about concerns that come up during any point in a knives life?

Hope I cleared that up for ya, champ....
 
And I again posted at the end of my first post how pleased I was, and made another post in this thread that I didn't make this thread to complain, just to see if anyone else had any issues like that...to try and understand if maybe an axis lock was supposed to be that tight for safety, to see if it was supposed to grab like that at the end. Or if in fact they were faults with the knife. Just some things I noticed as time went on. Perhaps axis locks act that way when they are dirty? Maybe someone could have advised I play with the pivot or clean it well or to check for any unpolished spots on the blade or axis lock bar? What does a community like this exist for if you can't ask questions about concerns that come up during any point in a knives life?

Hope I cleared that up for ya, champ....

No worries, the reason I even mentioned it was because obviously not everyone was aware that the knife was fine when you first got it and evidently your issues developed over time, and just assumed that you unboxed it that way so immediately blamed Benchmade.
 
I would also like to echo the same experience and disappointment in benchmade QC. I'm not expecting the moon but at least want to see a sharp blade. None of the 4 Benchmade knives I bought this year had been shaving sharp, it cuts, but so do $5 Walmart Chinese knives. This is the first impression that is under control by the manufacturer and seems like they're blowing it.
 
tree2seven,

We would be glad to take a look at your 940-1 and address any issues you may be experiencing. In addition, we will definitely examine your edge and make sure when we get it back to you it will be sharp. Please accompany our LifeSharp Warranty & Services form (http://www.benchmade.com/services/lifetime_services.aspx) with your knife outlining the issues. Once we've remedied the problems we'll get your 940-1 back with return postage covered.

From what I have seen over the years the edge geometry has been in the 50-60 Degrees inclusive range, now I understand that it keeps the bevel really small so the knife looks better...

It doesn't bother me because I reprofile and sharpen everything right out of the box before I use or test them, but for others I am not so sure it's a positive thing.

I would recommend going with a more normal 40 Degrees inclusive edge bevel for the masses....... :)

This is at 30 Degrees inclusive.... As an example....

DSC_4734.JPG


DSC_4733.JPG


DSC_4732.JPG
 
Back
Top