Queen Mountain Man

Another observation, if Ontario owns them, and I am a big fan of Ontario products too, is Ontario watching over them, or just letting them run themselves? I will wait for Queen to reply, but I would like to let them know that I love their looks, their springs, but above all else, they need to look into putting a good edge on their knives.
 
kamkazmoto said:
I just talked to someone from Queen Customer service. I told him about this thread and he said that they were unaware of the problem and will look into it. I asked him to please comment on their findings on this thread. Let's see what happens. BTW you guys are right, they don't have anyone that monitors this or apparently any knife forum :(
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Knife Forums has a Queen factory forum....but again apparently no one from the Queen factory ever looks at it.

Awhile ago I posted over on that forum a detailed post about all of the QC problems with Queen knives that people discuss here at BF - the edge grinds and the Mountain Man blade play problems. I actually posted requesting that a dealer (Cumberland Knife Works)...well, pleading actually...that he please contact Queen to tell them about the posts on this forum about the QC issues. No real response, unfortunately.

I can say that Cumberland will do a first class job of getting QC issues resolved for individual knives.

I personally have owned over 40 of the Queen D2 slipjoints and while the reprofiling is a problem (for the ones that I have used) I have never had a blade play problem on the slipjoints or on the swing guards. I have never owned a Mountain Man though and it seems from the posts here that blade play problems are endemic on the MM pattern.
 
I don't know why some have issues and others not.

Mine (carved stag bone) has absolutely no play in any direction and locks up like a vault. (Plus it arrived razor sharp.)

Perhaps I just got lucky though I seem to remember TLC stating that the ones he'd seen in "carved stag bone" and "amber carved stag bone" were free of issues.

(Another issue I've experienced and heard of with some Queen patterns is a flat spot on the blade from contact with the backspring on closing. (Without snapping it closed.)
 
Blues said:
I don't know why some have issues and others not.
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Bill from CKW picked a good one for me as well. However after a season of pretty hard use it developed a little blade play. Covered the bolsters with a soft rag, set it on my vise, and a few light raps with a dead blow mallet, and ta daaaa. No blade play.

The blade play doesn't bother me that much, but a flat spot in the blade from closing would. Never had that problem.
 
kamkazmoto said:
Anyone have an opinion of Queen in general and this knife in general. I read about the bad edges but how is the Fit and Finish and general quality of Queen knives.
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I have purchased 3 of their D2 slipjoints in the last year. I spent a lot of time putting new edges on all of them, but I didn't mind. For the price, and the solid walk and talk, I thought they were a bargain. My only quibble with the finish is that one of the stag bone models has the little "Q" shield inlayed a bit off-level.

I guess I'm 3-for-3 on getting good Queens... maybe I should quit while I'm ahead? ;-)

Stay sharp,
desmobob
 
I bought a Mountain Man in 1095 from Cumberland and it was very dull,has blade play, and has a grinding feel when I open it. It is a beautiful knife but the QC is fairly poor. I have a Queen Canoe in 1095 that is great so maybe it is a MM problem.
 
i have several Queen slipjoints, never had a problem with any of them. BUT, I every Mountain Man I have had, has severe blade play. I just got another one last month, same thing, vertical and side to side blade play. I have had four of them, but I won't have anymore! My wife told me I was crazy for trying again. But I usually fix them myself, I take them to the anvil, cover the bolster with leather and give the bolsters and give them a rap or two. It tightens them up from sideways play, but not vertical. Another member here told me he sent one back to Queen and they made it solid as a drum.
 
When I called Queen and explained the problem, they said to send any knife in and they will be happy to fix it. My response was that it shouldn't have to be sent in. They agreed. Think I'll call them again and yank their chain :D :eek:
 
I just called and talked to a guy named Mark. He sounded like he knew nothing about all of this. Let's see if they even care enough to comment.
 
Hmm. They are only human, and may take offense from this thread. If that goads them into improving their product, great, my intent was not to offend them. If not, while my intent was not to offend them, I would hope that they would address their QC.

I believe that our complaints have been grounded, and it doesn't seem that any of us got too bitchy. I personally really like this company, and hope that they see our criticism as constructive, and not as deriding the company. I hope that someone in an informative capacity can become a member here and post some positive feedback. Kamkazmoto, thank you for going the extra step, for myself, instead of complaining about the problem, I should have stepped up to the plate as you have.

I hope we get some good results from this, I really like the Queen company.
 
I agree. This forum and ones like it are a valuable source of customer feedback. All I wanted to do was make a good company aware of that feedback and make it an even better company.
 
Some companies and also custom knifemakers, see no need for an internet presence. They still do things the old fashioned way, deal with complaints in person. Using internet forums as a source of feedback is time consuming and can be dangerous. You can make a good case that ignoring the internet forums and using your true return rate and feedback from your retailers as a judge of problems is good business.
 
There are many issues currently ongoing in the industry that directly impact Queen's future as a corporate entity and/or subsidiary. Until some of those issues are ultimately ironed out and resolved I doubt there will be huge changes in the way business or production is conducted. (More than that I am not at liberty to go into.)

I want to see Queen succeed as there are already way too many U.S. based cutlery (manufacturing) companies that are no longer with us.
 
Blues said:
There are many issues currently ongoing in the industry that directly impact Queen's future as a corporate entity and/or subsidiary. Until some of those issues are ultimately ironed out and resolved I doubt there will be huge changes in the way business or production is conducted. (More than that I am not at liberty to go into.)

I want to see Queen succeed as there are already way too many U.S. based cutlery (manufacturing) companies that are no longer with us.
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Yikes!!! do you know something (about Queen) that the rest of us don't?
 
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