question about strider customer service

[MAXPOWER419]

I have called several times, leaving messages, and emails asking about some warranty work. I really want to know what the turn around time is... Should I just send the knife to them with my name addy and 15 bucks for return shipping (as it says on their webpage) or continue to attempt and reach them

 

[Win Heger]

They're probably on their way to the SHOT Show, wait until early next week and try again. Probably been hectic for them but I'm sure you'll get taken care of.

Win