Question regarding Spartan Blades CS (good)

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bryantburnsred

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So in order to keep this brief. A couple of months ago I bought the Spartan Harsey Difensa.I thought the knife was magnacut, which after saving up I was stoked to get my grail knife in my hands. After it got here it was everything I'd want and more. However it was S45VN. I emailed SMKW (where I purchased from) about doing a swap and didn't hear back.

So I figured I'd message Spartan direct and figured it was a shot in the dark so I emailed them and I explained the situation. Within 30 mins I had heard back, and not only that they said they'd be fine doing a swap for me. So..is Spartan Blades CS this legendary? Or too good to be true. The email I received seemed legit. But I'd be lying if I didn't say that part of me is fearful that things won't work it, or with all the scam emails...idk.

That said I'll copy the email. I think I've overreacting but always down to hear another perspective. And if everything goes well, Spartan has a customer for life.

The email goes as follows.

"Send it into the shop along with a note that has a good return address in case something happens to the outside of the package. We’ll get you taken care of. I will let you know when the knife gets in shop and the replacement ships out. Have a wonderful weekend."

Kimberly Kessler
Customer Service
Spartan Blades
(910)757-0035

Again, I think Im being overly cautious or paranoid. But 500.00 for a knife is a decent investment for me, so I'd rather get some opinions to ease my mind or offer their take. Cheers y'all!!


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They are beyond awesome. I bought a SHF and the blade was a tick off center and the grind not as perfect as it should be on a $550 knife.
They got back with me super quick, paid to have the knife shipped to them, fixed it and smoothed out the action, and returned it to me within the week and gave me a sticker and a ball cap for my trouble.

My next major fixed blade purchase is going to be a Spartan.
 
Spartan is legit and awesome customer service. I had a PJ SHF that one scale had a some tooling marks. They sent me a new scale when I sent them a photo. They wanted to pay shipping both ways and swap the scales. I told them just send the scale and I'll swap it myself. I had the new scale in hand a week later.
 
Spartan has been great to talk to and deal with in the couple of interactions that I've had with them. 👍
 
Spartan are one of the finest companies to deal with in the knife world. Everything you need to know about the ethos of the company is encompassed in the service record of the Mark and Curtis, the two owners of the company.

ABOUT US - Founders Bio's

Learn more about Curtis V. Iovoto and Mark Carey, founders of Spartan Blades and makers of high quality, handcrafted custom survival, tactical, combat, pocket, folding, and fixed blade knives.
spartanbladesusa.com spartanbladesusa.com
 
The few times that I’ve reached out to Spartan blades I was very happy with their response. There are some good people that run Spartan blades. I actually just emailed them about buying a magnucut blade for a SHF.. completely satisfied with their reply 👍
 
I recently picked up the 4" "No rest for the wicked" SHF at auction, and had some questions about it. Emailed them and their response was quick and helpful. Great customer service.
 
In my experience they have the best customer service of any product that I’ve bought. Not just knives.
 
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