Rat Trap Warranty....Help Needed

Status
Not open for further replies.
Especially at the price point that the 'Trap is offered. Currently you can't touch any folder short of a Strider with that warranty.

If it ends up with an unlimited warranty, It would make me look a lot harder at it over some others.
 
Hello, guys,
When will we know the warranty for Rat Trap? I would like to order one, but I do not feel comfortable to order before I know the full warranty of the knife.
Well, I would like to add a few comments: it is ok with me if I have to pay for some cheap parts. It is pity we cannot disassemble the knife, but I can live with it. However, I expected unconditional warranty for this knife because this would separate it from Chris Reeve's Sebenza. If Swamp Rat offers a warranty similar to Chris Reeve knives it will be disappointing.
About abuse: I do not intend to abuse my knife, however I cannot tell if I will not. When you travel you do not always have all the necessary tools. And it may happen you have to pry. I agree forders are usually not good for this sort of job, but it is a folder that you usually have in your pocket. If the knife is not covered against prying I cannot rely on it 100%.
Regards,
 
I'm guessing (just guessing, mind you) that Swamp Rat will honor the "unlimited" warranty until such time as they publish a restriction for the folder. Now I'm sure that I'm out of luck on the warranty, but I've had it apart, drilled holes here and there and ain't done yet!
I'd be real careful pryin' with the 'Trap. That point is awful pointy, and there's not much tang in the handle....
If you've got pryin' in mind, check out Atwood's Bug Out Blade and the Graham Razel...
OK, I'm in enough trouble for one post... :eek: :eek:
 
this really doesn't belong in this thread but i thought i would tell of the last time i bought a folder. i got it from knifecenter.com and i was very pleased how quick they got it out to me

i was disappointed when i got it out of the box to find out one of the screws that holds the g-10 handle scales on was missing :( not really a big problem but i thought i would get it fixed so i called the manufactures customer service which were polite but wanted me to send the knife back in so they could put the screw back in themselves instead of ship me one. needless to say i wasn't going to pay shipping on a new knife just to have a factory worker put a screw in.

the knife in question is a buck strider 880 and is a very durable knife and i wouldn't hesitate on doing things with it that isn't covered by the warranty. i think the rat trap could replace it though :D
 
TIR said:
Any decision yet on the warranty?

Are you guys waiting to see what kind of problems arise with the knives before making a decision on the warranty?
 
Tough question. Compared the hurry in the beginning, nothing now, nowhere.

Maybe they don´t change anything?
 
OmegaA said:
Hello, guys,
However, I expected unconditional warranty for this knife because this would separate it from Chris Reeve's Sebenza. If Swamp Rat offers a warranty similar to Chris Reeve knives it will be disappointing.

Yeah really dissapointing considering the RT is 1/3 of the price of the Sebenza. :rolleyes:

About abuse: I do not intend to abuse my knife, however I cannot tell if I will not. When you travel you do not always have all the necessary tools. And it may happen you have to pry. I agree forders are usually not good for this sort of job, but it is a folder that you usually have in your pocket. If the knife is not covered against prying I cannot rely on it 100%.

You answered your own question- it's a folder and the wrong tool for prying. What the hell do you expect for $140.00?

It sounds to me like you have unrealistic expectations. Namely, demanding the same warranty on a folder as on a fixed blade.
 
I can live with just about any reasonable warranty y'all come up with as long as you don't start etching warnings on the blade... :D
 
NetShocK said:
Namely, demanding the same warranty on a folder as on a fixed blade.

Don´t twist it. Actually, all those, who bought it until now HAVE THE SAME WARRANTY AS ON A FIXED BLADE !!!!!

The point is: Will SRKW stand for this in any case or will they start questioning?

It was Eric Isaacson to start this topic and not to end it.

If SRKW wants to change or limit their warranty, ok. What is the limit, what is covered and what is not??

As i look at the last posts i think the actual unlimited warranty turns out to be no warranty if the case would be questioned here :grumpy: "How could you ask for $140,00?? :rolleyes:

For $140,00 you can expect much! I have to work long to get it together.

So the question is: Will the warranty remain unlimited or not? If not, where is the limit? Simple question, brought in by Eric should be answered soon.
 
Blop said:
For $140,00 you can expect much! I have to work long to get it together.

So the question is: Will the warranty remain unlimited or not? If not, where is the limit? Simple question, brought in by Eric should be answered soon.

At $140 it's less than half of a sebenza or a strider -with what I'm sure will turn out to be a warranty worthy of the Swamp Rat name.

I'm sure Eric will answer the question just as soon as he knows himself.
 
OmegaA said:
About abuse: I do not intend to abuse my knife, however I cannot tell if I will not. When you travel you do not always have all the necessary tools. And it may happen you have to pry. I agree forders are usually not good for this sort of job, but it is a folder that you usually have in your pocket. If the knife is not covered against prying I cannot rely on it 100%.
Regards,

If you must use your folder to pry (something the tool was not designed to do), I think it will be safe to assume that you were place in an extreme situation where you conciously decided that its more favorable for you to use your folder to pry and risk damaging your folder. In this case, you've decided that $140 is worth loosing because you were in an extreme situation. If this is so, why are you complaining? You should be glad that you have a folder, (although not designed for prying) is usable as an improvised prying device.

If your life was on the line, and all you had was your $140 rat trap in your pocket to pry open something to save your life. Would you improvise and use that tool to save your life? Or would you debate about a waranty?

And if that tool has helped you live on with your life while getting damaged in the process, would you complain about it? Would you compain to the company that they sold you a faulty knife and demand a replacement?

I can't believe anyone would complain about a waranty of a tool when that tool just saved your life.

Swamprat is a honest company. They need to protect themselves too. They are doing what they can to offer what they believe is fair. If you are so upset at your knife when it breaks, why would you want to own the same knife again anyways? Remember, its $140 for a very high quality product. Lets not get too greedy about warantys and everything.
 
We have always treated our customers right, and taken care of repairs or replacements even when the knife was intentionally abused. Just because we don't have the warranty "written in stone" doesn't mean we won't stand behind our product.

We need to get the wording correct before it is "officially posted" however, the Rat Trap will have a very strong warranty, probably very similar to the fixed blade warranty. However, user disassembly and modifications will not be covered.

I hope this helps until the official Rat Trap warranty is posted.
 
Well,

I look at this from this point also: even Victorinox gives lifetime warranty and you can pick it up for 10% of Rat Trap price. Of course, it does not cover, for example, intentional abuse or breaking the knife because of prying. I am paying more, so I want to get more.

And it was said correctly about prying. If you are in a life threatening situation it does not matter if you damage your knife or not as long as it saves the life. But if Swamp Rat cannot warranty against prying, does this mean you cannot rely on it in every situation? My school friend died in Siberia during winter about 10 years ago after he fell into a construction hole dug in a footpath and could not get out. So, it is a realistic scenario you may need to use a folder for prying. As long as the knife can take my weight without braking until I can get out of the trouble the rest does not matter.

But now a few clarifications were made. As I understand, as long as I do not disassemble or modify the knife I will have warranty cover - fantastic, this is what I want to see!!!

Regards,
 
I think you are getting more than you would out of a VNox. Look at the materials, and the design. Far superior.
 
Dr. Thor said:
I think you are getting more than you would out of a VNox. Look at the materials, and the design. Far superior.

If the construction and materials are far superior, then they should be able to back that up by also making the warranty far superior. I don't need a folder, but one of the major reasons anybody buys from the SW line is that they stand behind their product. The warranty. I've decided to get a SW after reading this thread by Blain, where he was planning intentional destruction of his battle rat in order to get a new knife. Jen Busse read his post, and still agreed to replace the knife, a real, unconditional warranty. Now, I have no intention of damaging my knife, but anybody who can stand by their word like that at cost, has a lot of integrity, and that really impressed me.
 
At the end of the day the fact still remains - it's a folder and will not stand the same rigors as a full tang, fixed blade, at almost double the thickness.

Common sense really goes a long way in these kinds of things.
 
It doesn't need the same warranty as the fixed blades, but it should still have a better warranty than a $15 Vnox. Common sense should point out the obvious, that nobody's going to buy a Swamp rat that isn't tough. It's no better than that cheap knife, if it's all words, without backing it up.
 
Status
Not open for further replies.
Back
Top