I agree with you all although i have not jumped the gun , dispute has already gone through,attempts to contact prior to dispute also, no reply before or during the dispute, very strange i thought,why have problems when you have had so many good listings,also i under stand things go bad in the mail, all they had to do was say its been sent and i would have forgotten about it, its only 30 bucks, but when you dont even get the grace of a returned email or two i presume the worst, not even a responce in a dispute , dont they want to defend themselves, Guilty by non conformance