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Thanks for the info... i was sharpening a queen traditional and i tightened the large screw on the clamp. Then i squeezed the clamp a bit and it snapped (smart i know). So it's really my fault.
You guys are correct! I emailed them and they are sending me a new clamp. It's always nice to see companies with great customer service.
Thank you all.
I would think/hope that with all the negative remarks and failed clamps, that DMT would eventually re-design the clamp into a much more durable and stronger component. Maybe even one out of some type of metal. Even if it cost us more, it would still be worth it in my opinion.
Omar
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I always put a piece of electrical tape on the blade before putting the clamp on and that seems to help. I agree about the clamp material, it would be nice if it were made of something more durable, but in the end i'm happy that they will send me a new one. Good customer service goes a long way with me.