Replacement blade less than par?

Parasitic Psycho

Parasitic Psycho

Joined
Feb 22, 2009
Messages
637
Well I just received my 13c26 blur back from the warranty dept and I have to admit I am very unsatisfied with the quality of the new blade.

First thing that caught my attention was the fact that the replacement blade didn't have a date stamp or any of the other script. Also there was already a scratch on the coating. I don't really mind any of that very much, just didn't expect it.

More importantly the blade steel its self seems significantly weaker than the original blade. One slice through an aluminum can caused massive chipping on the edge. More than likely I probably shouldn't be cutting aluminum cans, but it is a task even a cheap gas station knife can handle without issues.

I am mainly wondering if these problems should be expected with future replacements for my other kershaw knives? If so I won't even bother going through the warranty dept again. This definitely won't turn me away from kershaw, but it does make me think that the warranty is kind of pointless and a waste of mine and their time.
 
I'd say that it certainly is not something you should be expecting in the future.
Just take a look through this subforum and you'll find more than a few people that have been very happy with Kershaw's warranty support.

If you are unhappy with the results of your warranty service, you should go ahead and contact Kershaw again and express in detail the issues you have with your serviced knife.

I won't comment on the aluminum can, as there are plenty of threads on the forum regarding that type of thing.
 
I've been doing it all wrong apparently. I usually check the sharpness of my blade using the fingernail technique, running my thumb perpendicular to the blade, or trying to shave some arm hair. I guess I should try and cut through things that I should never be trying to cut through in the first place. If you want to cut cans in half buy a Ginsu.
 
Every single time I've used Kershaw's warranty, they've always been beyond 110%. I'd call them up and tell them the problem.
 
Parasitic Psycho said:
More importantly the blade steel its self seems significantly weaker than the original blade. One slice through an aluminum can caused massive chipping on the edge. More than likely I probably shouldn't be cutting aluminum cans, but it is a task even a cheap gas station knife can handle without issues.
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I bet it is the edge angle fault - probably it is waaaay under 20 degrees.

Try to sharpen it to the "normal" 20 or 15 degrees and the problem should not happen again.

Personally got this problem with S30V in one of my non-kershaw blades but knife is just a knife and if this method works on one blade, it also should work on another :D
 
With a bit of patience I sharpened the chipping out and gave the knife to my cousin. He doesn't appreciate quality anyway, so he'll never even notice. I already purchased a new blur and will just be more careful with this one or just buy another new one if something happens.

btw, it wasn't a sharpness test, it was just as razor sharp as all my kershaws. However the fact remains that even a five dollar knife has a strong enough steel to not chip from a can.
 
Parasitic Psycho said:
However the fact remains that even a five dollar knife has a strong enough steel to not chip from a can.
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Steel in a five dollar knife is not hard enough to chip , it's like gum, it stretches and moves when abused. If you are going to cut stuff like that, then I would advise you to stick to the $5 knives. I respect my knives and don't recall ever chipping one and my experience with Kershaw customer service is light years beyond par.
 
In all respect, what would compel you to abuse your knife like that? That's abuse. Get an axe for stuff like that. I chipped the tip of my blur abusing it, never again will I do it. One sharpening will fix my problem but I blame myself, not kershaw, for my damaged knife.
 
Quite honestly I was merely cutting a small hole to shotgun a beer. I guess you guys are too old for that kind of non-sense.

I guess I will stick to the five dollar knives for any cutting task that doesn't involve tape or card board. btw, I wasn't swayed away from kershaw until I saw the attitude of the people on this forum, now I will probably never buy another kershaw. thanks for making me wise up to the caliber of costumer that kershaw attracts.

P.S : I needed a replacement because I dropped the knife and it landed tip first, resulting in the tip breaking off. I had zero complaints about the original kershaw blade and if I knew the new blade would be such a piece of trash I would of just bought a new one from the start.
 
honestly? if you want to stop buying kershaw we won't dissuade you. but this type of thing doesn't go over well here. if you are dissatisfied with something kershaw feel free to bring it up here, but
I wasn't swayed away from kershaw until I saw the attitude of the people on this forum, now I will probably never buy another kershaw. thanks for making me wise up to the caliber of costumer that kershaw attracts.

P.S : I needed a replacement because I dropped the knife and it landed tip first, resulting in the tip breaking off. I had zero complaints about the original kershaw blade and if I knew the new blade would be such a piece of trash I would of just bought a new one from the start.
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only shows your ignorance about this company and their customer service. if you handle your complaints with tact and respect for those who work at kershaw and those who are life long customers you'd be surprised at the level of assistance and support we can provide. but we have no use for those who simply decide to hop on here and bash something after clearly not understanding how to use it.

that is all.
 
Parasitic Psycho said:
Quite honestly I was merely cutting a small hole to shotgun a beer. I guess you guys are too old for that kind of non-sense.

I guess I will stick to the five dollar knives for any cutting task that doesn't involve tape or card board. btw, I wasn't swayed away from kershaw until I saw the attitude of the people on this forum, now I will probably never buy another kershaw. thanks for making me wise up to the caliber of costumer that kershaw attracts.

P.S : I needed a replacement because I dropped the knife and it landed tip first, resulting in the tip breaking off. I had zero complaints about the original kershaw blade and if I knew the new blade would be such a piece of trash I would of just bought a new one from the start.
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Don't buy another kershaw then. On this subforum you will find a better group of people than anywhere else IMO. As for cutting paper or cardboard, the blur is an edc knife, designed to handle edc task, not slicing pop cans in half, that is not an edc task, at least not unless you're at a college party. We are not too old. Everybody here was at the stage sometime, we just grew out of it. Your blade chipping isn't a failure on kershaws end of it. They are a great company with customer service like no other. Unfortunately Thomas is away from the forum for a while due to unbenounced reasons so he can't have his $.02 of input. When he gets back you can get an answer from him and he too will tell you that you used the knife for what it wasn't intended for. I'm sorry that you are dissatisfied with your purchase. Ignorance is bliss, stick to your walmart (not kershaw section) of knives if that makes you happy.
 
a knife isnt meant to poke holes in cans so it will chip an edge on a knife with good steel, unless it is a cheap wallmart knife with soft steel like kershawguy stated. you gave your cousin a quality knife and i'm sure he will agree. kershaw has great customer service and when thomas gets back i'm sure he'll straighten thigns out.
 
A blade with good steel will handle 99% of edc tasks and stay sharp for a very, very long time. For prying or cutting holes in cans, I suggest buying a 20$ SAK and clipping it to your keychain. Most have a reamer, screwdriver, CAN OPENER...
 
Parasitic Psycho said:
btw, I wasn't swayed away from kershaw until I saw the attitude of the people on this forum, now I will probably never buy another kershaw. thanks for making me wise up to the caliber of costumer that kershaw attracts.
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Sorry you feel that way. Posters tend to get back responses that reflect what they bring to the sub-forum. If you come in with a chip on your shoulder, expect some push-back. Both of your knife problems sound like abnormal use to me. I think you were lucky to get a new blade the first time. Good luck with your future knife purchases. Bye-bye.

P.S. And yes I'm old enough to not need to shotgun beer anymore.:D
 
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Parasitic Psycho said:
thanks for making me wise up to the caliber of costumer that kershaw attracts.
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I think you are on the wrong site.... :D


Here is the correct site:

TheCostumer.com
America's #1 Source for theatrical, seasonal and masquerade costumes plus makeup, wigs, hats, props and accessories.

On the serious side - I am actually very surprised that a chip occurrred from a beer can cutting incident. I do much worse with my Kershaw 13C26 knives (Needs Work and Mini Mojo) and I have had no similar issues. How big a "massive chipping" occurred during the process of "merely cutting a small hole"? Pictures would have been interesting to see as this is not what I would expect from Kershaw's 13C26 steel.
 
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just cause of this thread im going to buy a kershaw blur and take video of me massicreing multiple popcans and post it here with the results
 
Redrummd, please edit your post. The jerk-it smiley isn't welcome here. We try to keep this place family friendly. Thanks!
 
Kind of funny I had to come in with a chip on my shoulder before I got any actual responses, however disrespectful and unhelpful they were. I am definitely not on the wrong site, just the wrong sub-forum. I assume the replacement blade wasn't heat treated properly or they simply used a lower class steel. Also seems odd how just because you guys had good experiences with replacements means that I am not capable of having a bad one. All I had to take a picture with is my cell phone and the quality was so bad it wasn't even worth showing.

btw, thanks to the very few people who were actually helpful and respectful, you know who you are.
 
If I thought cutting a couple thousandths of any of soft aluminum would ruin any knife I own, I would toss them. I am really surprised that the Kershaw mobsters find that to be abusive.

I use my shallot to cut small wire, knotty wood, and all manner of materials. If I needed a metal shim, I wouldn't hesitate to pull it out and carve up an aluminum can so thin my little niece I can crush. I have never had a problem with it, or any of my Kershaw products doing ANYTHING I have asked of them.

In a terrible pinch, I even had to use my DVO (to me the most under appreciated knife in the Kershaw lineup) to cut roof shingles - several times. I have used that knife so long and so hard that the handle is literally dissolving. But it isn't leaving my pocket.

Apparently, my requirements of my Kershaws are much higher than those that simply collect them or use them to open their mail. Reading this thread, I think some might swoon to hear what I have used them for over the years as a work knife, yet, they continue to perform brilliantly. I don't think I will ever have another work knife besides a Kershaw again. Carrying them for about 20 years along with other knives in the same price range, they are easily the best of the lot.

And yes, I would be pissed if I got one that couldn't easily cut a piece of soft aluminum that is softer than some hardwoods I work with - quite literally. I take very good care of my knives and keep them sharp, but I use the hell out of them. To me, they are tools.

I do think another contact with Kershaw would have been in order first. Especially if he was aware of the hypersensitivity of some about their pet knife brand around here. Some forum members are going through this same conniption about a Strider on another thread as we type. The OP posted a simple question or two, and was hammered hard for simply questioning the Strider product. It didn't take long for it to get personal.

I think the post count has passed 80 or so, with even the owner of the forum chipping in his 0.02 to say how dumb this type of thing can be, and how it devolves into a simple pissing contest.

They just finished a big dog pile on someone over a questionable remark on another brand, too. I tend to stay clear of these, and only read it because it was a Kershaw post. In the end, the all seem to come to the same conclusion: WTF is your problem?

Now why someone is dumb enough to shotgun a beer in this day and age, is a different story. THAT one is beyond me.

Robert
 
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