---Seller resolved issue on 12/10/2013 with full refund.---
I purchased a Benchmade 746 from Vivid Blades via THIS thread and paid via PayPal on September 16, 2013. I still not have received the knife (or a refund) as of November 9th.
After payment, two weeks went by without a package or an email. I sent him an email on October 1 asking if he sent the package. The answer was no. He explained he was out of town and his wife was handling shipping.
On October 12 I sent him an email asking if the item had been shipped. His response on October 14 was no. He explained he was still away and did not have access to internet. He also said that, "if you do not receive the knife I will refund the amount back to you this week."
That was the last email I heard from him. I have contacted him via email and PayPal asking for either the knife or a refund. I have not gotten the knife, a refund, or even an email, text, or call.
It is November 9th. The seller has had my money for almost two months. The listing said nothing about it taking an extended time to ship. I understand people sometimes have personal issues that come up, but when that happens there should be communication. I have gotten almost zero communication...and I have no idea what the status of this is. I, as the buyer, should not be the one having to initiate all communication when the delay is due to the seller...the seller should send me an email as an update. I don't know what the circumstances are for the seller, but I feel this has not been fair to me as the buyer because two months into the transaction I have no idea what is going on...
If a refund is committed to, it seems fair that it should be honored in the time period stated. I absolutely HATE being the jerk to post bad feedback but I am not sure what else to do. I don't want to leave someone negative feedback on the trade score which cannot be redacted, so hopefully this thread may catch the attention of someone who knows how to contact the seller or why this is occurring.
I will gladly accept either the knife or a refund...the seller can choose. But I would like a resolution to this which will move at a faster pace than the transaction has thus far, please.
The Seller resolved issue on 12/10/2013 with full refund.
I purchased a Benchmade 746 from Vivid Blades via THIS thread and paid via PayPal on September 16, 2013. I still not have received the knife (or a refund) as of November 9th.
After payment, two weeks went by without a package or an email. I sent him an email on October 1 asking if he sent the package. The answer was no. He explained he was out of town and his wife was handling shipping.
On October 12 I sent him an email asking if the item had been shipped. His response on October 14 was no. He explained he was still away and did not have access to internet. He also said that, "if you do not receive the knife I will refund the amount back to you this week."
That was the last email I heard from him. I have contacted him via email and PayPal asking for either the knife or a refund. I have not gotten the knife, a refund, or even an email, text, or call.
It is November 9th. The seller has had my money for almost two months. The listing said nothing about it taking an extended time to ship. I understand people sometimes have personal issues that come up, but when that happens there should be communication. I have gotten almost zero communication...and I have no idea what the status of this is. I, as the buyer, should not be the one having to initiate all communication when the delay is due to the seller...the seller should send me an email as an update. I don't know what the circumstances are for the seller, but I feel this has not been fair to me as the buyer because two months into the transaction I have no idea what is going on...
If a refund is committed to, it seems fair that it should be honored in the time period stated. I absolutely HATE being the jerk to post bad feedback but I am not sure what else to do. I don't want to leave someone negative feedback on the trade score which cannot be redacted, so hopefully this thread may catch the attention of someone who knows how to contact the seller or why this is occurring.
I will gladly accept either the knife or a refund...the seller can choose. But I would like a resolution to this which will move at a faster pace than the transaction has thus far, please.
The Seller resolved issue on 12/10/2013 with full refund.
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