I've never had a problem with Botach. They made a small error a while back in sending me the wrong LED light, a $1 problem that was corrected immediatley by email. They don't have the best selection, but it's slowly getting better - and they have some GREAT sales from time to time! And my favorite thing about them is they are one state away - shipping seems almost instant even with UPS ground! Usually 2-3 days. One of the reasons I don't buy things from 1SKS very often is that I'm cheap and use UPS ground or USPS Priority for shipping everything, and from Florida to Oregon takes a while by truck, especially with the extended stays at UPS facilities!
Either some people have very bad luck ordering things, or I'm way overdue for a major problem...
-JR