I have a sharpening rig made by another person. KME's "Jewelstik 1-2-3 diamond hone" sounded exactly like what the doctor prescribed for my kukris and eneps. So I reached out to Ron to ask about the diameter of the sharpening rod; sadly, it doesn't fit my setup (too thick) but I decided to buy it anyway and "engineer" something.
Ron answered several technical emails even before I gave him any impression of being something more than a guy kicking tires. To my surprise, when I thanked him later and mentioned that I put in the order, he replied and came up with an idea to make it work (of course a better one than mine). He also asked me to let him know how I manage to solve this little puzzle.
Excellent communication and fastest USPS ground I've ever had to Chicago.
Ron answered several technical emails even before I gave him any impression of being something more than a guy kicking tires. To my surprise, when I thanked him later and mentioned that I put in the order, he replied and came up with an idea to make it work (of course a better one than mine). He also asked me to let him know how I manage to solve this little puzzle.
Excellent communication and fastest USPS ground I've ever had to Chicago.