ROSarms International

jill jackson

jill jackson

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Joined
Sep 5, 2006
Messages
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We ordered a Wayfarer and didn't get the email until afterwards offering 55 dollars off the first order on Olamic knives. They took care of it anyway, even though the order was in progress. Great to deal with, highly recommend.
 
jill jackson said:
We ordered a Wayfarer and didn't get the email until afterwards offering 55 dollars off the first order on Olamic knives. They took care of it anyway, even though the order was in progress. Great to deal with, highly recommend.
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Was this through russianknives.com? I got my Wayfarer 247 from them. First class service. Best prices on the 247, by a good bit.
 
Thank you all for good words!

Sorry for a standard statement, but we do take Customers Experience very seriously! In modern world and crazy competition, this is the only way to stay on top.


Please feel free to contact us with any feedback, suggestions or compliments!

Vlad.
 
jill jackson said:
We ordered a Wayfarer and didn't get the email until afterwards offering 55 dollars off the first order on Olamic knives. They took care of it anyway, even though the order was in progress. Great to deal with, highly recommend.
Click to expand...

kancler said:
Thank you all for good words!

Sorry for a standard statement, but we do take Customers Experience very seriously! In modern world and crazy competition, this is the only way to stay on top.


Please feel free to contact us with any feedback, suggestions or compliments!

Vlad.
Click to expand...

^ I received your PM this morning. I replied and also sent you a message via your website customer contact tab. I'm definitely interested in buying a Wayfarer model from you. Also: please let me know the next order that you receive; if you happen to get any 247's Satin M390 with the hole pattern in either raw or blue titanium, I'd like to buy one of those! :)

Edit: payment just sent, Vlad- that was easy & you've been a pleasure communicating with. :thumbup: I'll let you know as soon as this arrives, & I still want one of those 247's with the 5 holes in the scale, provided you get any in.

Thanks Comrade! :)
 
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Update:

I received my Olamic Wayfarer 247 Hybrid variation last week. I couldn't be any happier; the customer service I received from, Vlad, was exceptional! :thumbup: :thumbup:

The fit and finish on this 247 Wayfarer, is top notch!
 
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I agree also about ROS Arms. I just purchased a Cliff from Vlad and have to say the service is EXCELLENT. Matter of fact gonna order another ROS fixed blade. keepem sharp
 
My purchasing experience was similar to those in this thread. The knife didn't work out for me, unfortunately, but Vlad was extremely pleasant to work with and help me through the return process at russianknives.com. I wouldn't hesitate to give him my business again when the opportunity arises. So, buy with confidence!
 
Thank you all guys! This is our goal number one - keep all of our buyers as happy as possible!
 
Vlad was very quick and courteous to all my emails. I will order from russianknives.com again in the future!
 
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