Sage 1 problems out of box

[spketch]

Pretty simple really. You receive a knife you've purchased. You take it out and inspect it. If you don't like what you see, you make the seller aware of that and await their response. If they say, "try such-and-such before you return it" then fine, do as they suggested, but unless they do, you don't tinker with it, simply pack it up and return it. Otherwise, once you start tinkering with it, it's yours. Yes, there are some exceptions to that, like finding out the holes for clip mounting in the position you desire are not tapped, but they are few and far between and the things the OP described are not among them. If you think they are, then we have different ideas of what constitutes ethical behavior.

I'm surprised some people don't see this as reasonable.
If you tinker and then find a problem that you didn't cause, you can send it to the manufacturer for warranty service. Its no longer the retailer's responsibility at that point.

 

[bld522]

Pretty simple really. You receive a knife you've purchased. You take it out and inspect it. If you don't like what you see, you make the seller aware of that and await their response. If they say, "try such-and-such before you return it" then fine, do as they suggested, but unless they do, you don't tinker with it, simply pack it up and return it. Otherwise, once you start tinkering with it, it's yours. Yes, there are some exceptions to that, like finding out the holes for clip mounting in the position you desire are not tapped, but they are few and far between and the things the OP described are not among them. If you think they are, then we have different ideas of what constitutes ethical behavior.

But first, before you do anything, read the manufacturer's warranty that comes with the knife. If it says don't take the knife apart or you'll void the warranty, then don't take it apart. Otherwise, you'll void the warranty. And nothing a seller tells you to do can change that. The seller isn't a party to the warranty. The only proper thing a seller can tell you to do is return it to them for a replacement or send it to the manufacturer for warranty service.

This is not rocket science.

 

[shuutr]

Pretty simple really. You receive a knife you've purchased. You take it out and inspect it. If you don't like what you see, you make the seller aware of that and await their response. If they say, "try such-and-such before you return it" then fine, do as they suggested, but unless they do, you don't tinker with it, simply pack it up and return it. Otherwise, once you start tinkering with it, it's yours.

I disagree. I think disassembly and lubrication would be acceptable for a pocket knife without the retailer or manufacturers consent (pinned knives excluded) without risk of voiding the warranty or return policies. These are not complicated machines. Modification is where I would draw the line. You mod it, you own it.

 

[bld522]

Amazing! So what you're suggesting is that people disregard the manufacturer's warranty. Is that correct?

 

[shuutr]

For basic maintenance? Yes.

 

[bld522]

Well carry on, my good fellow. But if you don't mind, I think I'll follow the manufacturer's instructions. And if the instructions say "don't take the knife apart or you'll void the warranty", I'm going to take that at face value . . . basic maintenance notwithstanding.

 

[mattmanyam]

Lol nice burn fella. Very typical of the common Internet forum "I have all these posts I'm sooo important! " guy, there are copies of you on every site.

Stick with insults instead of at least a semi intelligent reply that backs up your earlier "I'm holier than you" drivel.

SMH...

Take your swagger elsewhere...

I could go on for days defending The Deacon, but you're not worth it, and it takes VERY little intelligence to recognize that there's NO ONE else like him.

 

[Krissig12]

Hey so guys? The knifes perfect now...... so

The issue was resolved somewhere around post 6. I don't know why this kept going?

If you'd like to hijack my thread to battle each other on ethics, kindly GTFO and pay a visit to W&C instead

 

[Lee48]

So, you believe that returning an item that you've already tinkered with is ethical?

Absolutely.

Now, if the knife had been okay to begin with and I screwed it up by fiddling around with it...that's different.

My only hope is that Amazon doesn't sell the defective knife to someone else. I don't expect that to happen since Amazon seems, in my experience, as committed to customer service as it is selling products.

(Apologies to the OP for the thread getting off track. I also note the OP resolved the problems with his knife by "tinkering" with it as suggested by several others here. Sometimes a simple adjustment is all that's necessary. In my case, it wasn't. And, by the way, Zero Tolerance doesn't void their warranties if the owner disassembles the knives they sell. That's not an issue.)

 

[Krissig12]

Defective?

The only thing that turned out to be wrong with it was the fact that the body screws were a wee bit too tight. Easily fixed without voiding anything (unfortunately, i didnt know it was the body screws before i decided to void the warranty and take it apart)

Returning the knife, whether ethical or not, would have been like getting a car with a smudge on one of the windows and deciding that instead of wiping it off yourself, you should just send it back because its defective. Some people wouldnt care about the smudge. I personally would, but would it cause me to blame the seller and call it defective? No. If i had a problem with it, I would just wipe it off.

The problem with the knife was so minor and easily fixable, I dont see the need to even battle over the ethics of returning it. The knife still worked with the tight screws, but it made it slower than I liked. It was something I could adjust myself, just like sometimes you have to loosen a pivot screw for optimal performance. Is that a defect too? Or maybe if your left handed and the clip is on the wrong side from the factory. Is that a defect? Does the knife have to come perfectly to your preferences in order to not be considered defective?
And if i blame anyone for the "defect", its spyderco, not amazon. They had no say in how tight the screws were from the factory. Some spyderco technician must have been a little excited about his tightening abilities and overtightened the screws. Again, no biggie. The problem has been resolved with very little drama except from those who are not actually involved or affected in any way