I recently sent my Spyderco Police Model to Santa Fe Stoneworks for a mother of pearl overlay. Through a mix up at their shop, I got the wrong knife back. After I pointed out the error, Olivia of Santa Fe Stoneworks bent over backwards to make things right. She was very apoligetic and would not be satisfied until I was happy.
Bottom line: I got a beautiful, functional piece of art to carry in my pocket, and some excellent customer service from SF Stoneworks. If you've ever seen their work and were thinking about getting one of your knives customized, do not hesitate to drop them a line.
Bottom line: I got a beautiful, functional piece of art to carry in my pocket, and some excellent customer service from SF Stoneworks. If you've ever seen their work and were thinking about getting one of your knives customized, do not hesitate to drop them a line.