Scratches on new Hinderer

I've seen some users blasted on various forums for complaining about poor F&F on these knives with defenders saying that these are just "character marks". I personally disagree especially since you paid a lot more than retail for the knife and wouldn't want it on any knife above $300. My first XM came from a flash sale brand new and had some of the deepest tooling marks in the lockbar cutout I've seen out of 5 XMs that I've handled or any I've seen on pictures. I figured it'd be a hassle to bring it up or contact anyone, but I don't really notice it anymore as the clip covers some of it and the mechanical function of the knife is great. For what you paid, yeah I'd be calling someone.
 
Yup, Send it back. those are grind marks that didn't tumble out from the tumbling process. I know some companies that consider those as a factory second. I don't know why hinderer let those get past QC.
 
I would definitely send it back. Yes, your knife will get normal wear and tear marks, but those marks stand out from normal wear and tear marks that you would make yourself.
 
kornphlake said:
The scratches are from double disc grinding most likely, or flat grinding in the case of the one on the bevel toward the tip of the blade. It's not uncommon to find similar marks on production knives, but on a high end custom I consider it unacceptable.
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But why would the marks for one be visible over the stonewash and why on both the handle and the blade? To me to looks like it was dropped and skidded across something.
 
I would imagine it be unacceptable for the amount of money spent on such a high quality knife. As with any knife, I prefer ones bought new to be able develop a character of their own. Hinderer or the online retailer should able to make it right instantly~
 
Holy cow!
Any issues concerning such items costing princely sums
Would always be magnified,
But must anything expensive always be entirely perfect?
All because most folks make great sacrifices for a piece of heaven.
And then the unexpected happens, no one can be prepared for the greatest let down...
One is simply taken aback and deeply shocked
with expectations forever shattered by the simple truth that all knives are man made
And Hence are not precious and sacred objects created by gods...
One pays premium price for exclusivity in service,
prestige of owning products with the highest quality,
and taking great pride in ownership of a product
which defies common sense spending.
We fall for it because we want to believe
that something in a particular object we so desire
Is going to be an improvement of what is.
So, yeah send it back and write to all concerned
About how you suffered irreversible mental anguish
From the shock of receiving a scratchful on your last purchase
And from that time hence
have developed a phobia of the brand concerned.
Hopefully, they might give you a full refund
And enough time for you to reconsider other
Options before you.
Good luck in seeking justice for all!
 
I would be pissed....that knife would be sent back...I don't mind scratches, but I am the one who is going to put them there
 
I'd send it back :thumbup: I like to put my own scratches my knives. Plus you never know, something may come up and you want to sell it. Those scratches will cost you $100. IMHO
 
It shouldn't have left either the maker or the retailer. Whether you seek a remedy for it is entirely up to you, but you certainly have no reason to feel guilty about deciding to exchange or return it.
 
Send it back. Those marks would be fine if you picked it up off the exchange, but you didn't.
 
the importance of a small scratch or two, in the great scheme of things, is a pretty insignificant thing. I'd not worry one bit about it.
 
Yea, I'd send it back. Just as others have said: I don't mind scratches. All my knives are users. I don't even think a knife looks good until it's rouged up a bit. However, it's ME who does the roughing up.
 
Scratches don't bother me if they are mine or on a $50-100 knife.
But those look like machining marks and on a knife of that price I think you should be the one to enjoy breaking it in.
The fact that you posted it here pretty much tells me what you want to do.
 
Bludgeon said:
I'd be bummed out. That's the whole reason to buy new vs the exchange, so there are no surprises. Big hassle for nothing gained.
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My experience has been the opposite. Buying from enthusiasts tends to guarantee you'll get whats described vs buying from a dealer who may not even have pictures of the actual knife you'll get. There are only 2 dealers I really trust enough to buy new expensive knives from.

I'd totally use that and not worry though, you'll scratch it up soon enough anyway.
 
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