Send It Back Or Sell It

C

clockman

Joined
Jan 14, 2009
Messages
3,176
Why is it that So Many of us will sell or trade a knife rather than send it back

to the place where we bought it? We may lose a little by sell or trading it.

Shipping it back to place of purchase isnt that expensive.

Send it back or flip it what do you do and why?
 
You don't state a reason for sending it back. I'm all for returning a knife if there is a quality issue...but I don't return items simply because I don't like it. If I order a knife online and I don't like it, it means I didn't do enough research, and would simply sell it. Returning items for less than valid reasons ends up eventually hurting all consumers in higher prices, restocking fees, etc.
 
I don't like sending a knife back to a dealer, unless it's flawed.
I figure I asked for it and paid, so it's mine.
 
"Buyers Remorse" is one reason people return a knife to a dealer. This is one of the worst reasons to do so. As others have said, basically once you buy it is yours, you don't like it, then do more research next time.
 
If I buy a knife which, over time, I find I don't carry overmuch or which isn't all that comfortable in the hand or whose steel is sub-par or I have any other random problem with, I don't send it back to the dealer. What kind of dealer would accept a used knife that has nothing wrong with it? :confused: That's just ridiculous.

If you wear a pair of jeans for a few months and find that they fade too quickly or something, would you send them back to the store?
 
If I pick up a knife and decide that it's just not for me, it usually gets sold, or, more often, given away to other forum members. If there's an issue with QC, then I might write a letter concerning the issue, but if it turns out that the knife just doesn't suit my tasks, let someone else have a go at it.
 
Bladeforums is a great resource for just this kind of thing. You should upgrade your membership, like I keep meaning to do, and re-sell it here!

I'll only return a knife to a dealer if there is some obvious flaw that really bothers me. And usually, it's as an exchange.

If I just plain don't like the knife, I'll re-sell it on eBay. Sometimes at at a small loss, and sometimes at a small profit.

Either way, the dealer's happy, and I get to boost my feedback score on eBay. Win-win. :D
 
There are lots of places around the country that do not have good knife stores if any (like where I live). You do not have the luxury of handling the knife before purchasing it. It may look like something that fits the need or want, but when you get it it's not like that at all.
I've bought a knife and sent it back. I eat the shipping cost both ways, but so be it. That is what return policies are for: "If for whatever reason you are not satisfied within X amount of days, plese contact us and we will make it right." I see nothing wrong with this as long as it isn't abused.
 
GRS1959 said:
You don't state a reason for sending it back. I'm all for returning a knife if there is a quality issue...but I don't return items simply because I don't like it. If I order a knife online and I don't like it, it means I didn't do enough research, and would simply sell it. Returning items for less than valid reasons ends up eventually hurting all consumers in higher prices, restocking fees, etc.
Click to expand...

What GRS1959 said, well put. :thumbup:
 
i dont fully understand the op.

send a knife back because there is something wrong vs. selling?

i wouldn't pass on my problems to someone else, at least not intentionally.
 
In not returning an item to the dealer for a refund,there are positives and negatives.

One possible reason,for those using a CC and pay of the balance every month,it is a way of building a good credit rating.

The negative,there's also the matter of the ocassion scammer in the exchange which either buys a knife and claims they never received it or claims to have a knife to tradebut never ever did.
 
Always be sure you want the knife, research it here, maybe a couple of table-tops on YT and you won't run into many problems except a flawed peice here and there.

I operate a few websites, we have "Store Policies" and 99.9% of online sites have a return policy. Read it.

For defects, I'll reimburse a customer for their return shipping and refund them or replace the item at their request. It's good biz!

For buyers remorse and yes it's a small issue, they're informed in advance that there's a 15 - 20% re-stocking fee to cover the outgoing order and paperwork, packaging, processing fees etc. and then double that coming back.

Once informed, if a customer wants his money back, no problem, I fugure out my expenses both directions and refund the balance.

A lot of people will keep items if they're going to pay $15 or $20 on the hundred for a return and have to pack it up and take it to the PO.
 
For me, I have, on occasion, returned a knife if it is defective.

I generally only purchase higher end knives, so even though shipping costs may be reasonable, shipping insurance can add up pretty quickly. Because of that, I only return if the defect substantially detracts from the appearance, or, directly affects function.

Since many of my knives are collectors, those with minor defects may simply end up as users.

If I make a mistake, and buy a knife I decide I don't like, I live with the decision and deal with.

Kevin
 
I'll return a defective piece, but I agree with others who've said they won't if it's a matter of "I don't like this afterall."

In addition to doing the necessary research online, I've never found a dealer/seller who won't take the time to discuss your intended purchase before you part with your money. I'll ask about the grinds, the spring-strength on slippies, the size/heft relative to a model I own, etc.
 
I've only returned one knife to a dealer due to what I felt was poor selection of ram's horn scales, but emailed the vendor to discuss the situation and traded it for the same model in jigged bone and another folder that I gave away. Other than that defects are the only reason I would consider returning a knife.
 
clockman said:
Why is it that So Many of us will sell or trade a knife rather than send it back to the place where we bought it? We may lose a little by sell or trading it.

Shipping it back to place of purchase isnt that expensive.

Send it back or flip it what do you do and why?
Click to expand...


MORIMOTOM said:
i dont fully understand the op.

send a knife back because there is something wrong vs. selling?

i wouldn't pass on my problems to someone else, at least not intentionally.
Click to expand...

I agree. I don't understand the OP either.

Either there is something wrong with the knife, or the buyer just doesn't like it. In either case, one of the OP's options goes away.

- If there is something wrong, I deal with it. I won't pass on a problem to someone else, so selling it is not an option.

- IF I just don't like the knife, then that's my problem, not the dealer's, so returning it is not an option.

The OP forgot the third option: keep the knife and just use it. That's the one I choose.
 
It's an integrity question for me. The dealer probably won't be able to resell the knife as new, especially if I cut something with it. Why should he take a loss because I don't do a bit of research before I buy something?
 
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