This subject of polish vs toothy edge is like (to the knife community) talking religion or politics. I won't force my ideas onto others here but I'd like to share some thoughts and advice.
A little philosophy...
Picture what happens when you visit a friend's house who spent all day cleaning the place making it spotless. Do you walk in and think, "Hey, this place is spotless!" I doubt it. He/she spent all day cleaning yet it's likely that no one will notice.
Now visit another friend who's house is filthy and there's a real good chance that you'll walk in and think to yourself, "Damn, this guy's a pig!" The filth is a negative impression versus a positive impression you receive from the clean house. The thing is that the positive impression from the clean house isn't something that you consciously think about, that's because that person met your needs whereas the filthy house person didn't and this struck you even though you weren't looking for it.
The same is going to be true of the customer noticing a crappy edge. They'll never notice nor likely appreciate the time you put into a good edge but they'll always notice and recall that bad edge. The reason is that you either meet their expectations or you don't - plain and simple.
IMO, many knifemakers that I've spoke to over the years have undervalued the role that the edge that they apply to their knives plays in the big picture. Imagine that you sent a knife out to customer who dropped $500 on it and they get to cutting and within seconds to minutes the performance drops off, the knife has low edge retention they think. This is a very real scenario most often caused by poor sharpening but the customer only knows that the knife stopped cutting correctly so they might think your heat treat is off - yikes!
The edge is one of the last things that you do before wiping the knife clean and cashing the check yet it's one of the first things that your customer will check out so why not put some effort into getting it right?
Now what's right you ask? Well, the obvious answer is to match the edge to the task at hand. Just like you thought about steel selection, heat treat, geometry, and profile you must also factor in what you want from your edge and execute this cleanly.
A few things to consider (in this order)....
What is the knife likely to cut?
What's the geometry of the blade?
How do I want the knife to cut? Slice, push, (if a kitchen knife) slice/push cut?
How long do I want the edge to last at the level to which I created?
What steel is used?
What's the hardness value?
These answers are what should be used collectively to determine what level of finish an edge is brought to, what angle is selected, what grind type (convex/flat) is chosen, and also how you apply these things regarding your methods/tools used.
It's my opinion that most edges are either over buffed (meaning rounded over or ready to go smooth upon wear), left too coarse (ready to crumble or fold), and/or nor properly de-burred.
I've been very lucky (although sometimes it doesn't feel like it) to work on Japanese kitchen knives because I get direct feedback from nearly all my customers. These knives are difficult to sharpen, very difficult to de-burr, and used heavily. They get pounded on day in and day out and only the very best edge matched for the task at hand that's been executed perfectly will survive. When I first started we all thought I was doing great because I was getting the edges to last a whole 12 hr shift in a pro kitchen while today we expect the edge to last weeks of 12 hr shifts with nothing more than a stropping. The knives offered great geometry, steel, heat treat (well kinda') but I had to figure out what the edge needed to match these qualities before the knives could perform at a high level. Yes, I could pass them on a paper wheel and shave arm hairs on day one but arm hairs isn't what the chef is looking to cut. I needed to find out how the knives would be used, what cutting boards were being used, what food types were being processed, and what the chef was looking to see be it texture, food release, ease of slice/push cut/combo and then work to create an edge that matched these conditions.
So with that I suggest that you work towards matching your edges to what you and your customers expect from the knife's use. If you're unsure then start testing but better yet put a knife you made into the hands of a potential customer and ask them for feedback and go from there.
One thing that I know for sure is that after having sharpened so many knives and studying the edge they way I have is that I know that I can always do better and likely so can you.
If anyone ever wants to talk sharpening or needs some advice my door is always open for a PT or email, just don't call as I'm not in.
Dave