I was steered to this site by a Case collector. I signed up for the email alerts and was offerred a great deal on New Years Day.
I bought a Bubble Gum 5" single blade trapper. Great knife, but had a small chip in the scale. They asked me to return it and promised to hand pick the replacement. True to their word, they had the new one back to me in short order with a little extra gift to make up for the shipping costs.
So, to summarize,
Outstanding selection, including some special production that are only available through them.
Very friendly staff.
Swift, responsive customer service.
They went the extra mile to make the transaction right to me, the buyer.
New Graham has still been my best online experience, but these folks are pretty darned good.
www.shephills.com
I bought a Bubble Gum 5" single blade trapper. Great knife, but had a small chip in the scale. They asked me to return it and promised to hand pick the replacement. True to their word, they had the new one back to me in short order with a little extra gift to make up for the shipping costs.
So, to summarize,
Outstanding selection, including some special production that are only available through them.
Very friendly staff.
Swift, responsive customer service.
They went the extra mile to make the transaction right to me, the buyer.
New Graham has still been my best online experience, but these folks are pretty darned good.
www.shephills.com