Shoki 480-1

[edamhcneb]

On anything beyond the first nick, I would've called customer service and sent the knife up for repair. The compression lock is simple enough but works as designed UNLESS there's a mechanical problem. I've only owned one knife they couldn't fix and it was replaced by something much nicer at no charge. I would suggest instead of being disappointed do something about it so you're happier about the experience.

According to the warranty page, the warranty only applies to the original purchaser. I bought mine from a second party.

 

[jkarp_53]

According to the warranty page, the warranty only applies to the original purchaser. I bought mine from a second party.

I know what it says; never mind the rules in this case. I've sent up second party (namely myself) knives with physical warranty repair issues, and have had them fixed. Best advice I can give is to call them.

 

[edamhcneb]

^will do. Thanks.