Sad news, but you have earned all of the comments already posted and I echo many of those sentiments. I have three HI kuks already, two custom made, and I will continur to support HI, once the QC issues are resolved and the shop is functioning at full speed again. Tremondous integrity Auntie, you deserve great respect, and you definately have it from me, and from the looks of it, many others. Good Luck and hope to see HI up and running really soon.