Don't get me started on UPS! Some time ago, somebody posted about an experience he'd had with them. It seems that UPS had opened a package he sent with them. When he complained, they explained that burried deep in the fine print was permission for them to do so and that it was their policy to open all packages sent by individuals to inspect the contents. I said to myself, "No way! I'm no fan of UPS, but I hate seeing companies smeared online with obviously false charges. I'm gonna get the truth and debunk this lame post." So, I e-mailed UPS's customer service department. To my utter surprise, the response was, "Oh yes. While we're not quite there yet, our goal is to inspect 100% of packages from individual shippers." So, I asked why. They responsed by saying that they wanted to make sure that the contents did not pose a danger to their employees. I asked them to, without going into any details, cite a few examples of how package contents had endangered their employees. I also asked why they felt that they were getting all the hazardous shipments. Why don't the USPS, Fed Ex, Emery, Airborne, Pilot, DHL, etc., all also feel endangered? They declined to provide any examples and said that they couldn't comment on other carrier's policies.
The next day, UPS announced that they would no longer carry firearms in their less expensive, "Brown Label" service, only their considerably more expensive overnight service. So, I asked them why. I expected some sort of lame politically-correct reply. The response was nothing to do with politics and nothing to do with endangering employees. The response was, "there's been to much trouble with employees stealing guns out of shipments. Overnight packages undergo considerably less handling, so there's less of a problem." I asked if they thought there might be some relationship between employees opening packages and inspecting the contents and employees stealing the contents. The response was, "We've forwarded your suggestions on for further consideration." Hello? Would you like to buy a vowel! As far as I know, that suggestion of mine has gone nowhere.
So, I will not send anything valuable via UPS.
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Chuck
Balisongs -- because it don't mean a thing if it ain't got that swing!
http://www.balisongcollector.com