Should I send this Case in?

Repair it?

  • yes

    Votes: 0 0.0%

  • no

    Votes: 0 0.0%
  • Total voters
    0
navihawk

navihawk

Joined
Feb 21, 2006
Messages
4,677
I have a 6347hp thats in great shape. However the main blade wobbles a bit more that I like. close inspection looks like the blade is thinner than the spring. Its smooth and snappy other than this flaw. Hear is the reply by Case. They specifically mention that repairs will be made with 2009 parts.
It's an 8 dot stamp from 82. replacing the blade would devalue the collector aspect of it, but I have used it and sharpened the blade once or twice.
What would you do?

Dear Valued Case Customer,



All Case knives are covered by a LIMITED LIFETIME WARRANTY against defects in workmanship and materials for the life of the owner. Our warranty does not cover normal wear, missing parts, accidents, altering, theft, loss, misuse, neglect, bent blades or broken blade tips. If you have a knife you wish to submit for evaluation, send it to:



CASE REPAIR CENTER

50 OWENS WAY

BRADFORD, PA 16701



Please include your name, address, phone number and specific repair instructions. Be sure to let us know if the knife has sentimental or collectible value in case your knife meets our warranty guidelines, cannot be repaired and needs to be replaced, in which case you would not get your old knife back. All replacements are currently manufactured knives that most closely match the one you sent in for repair. All repairs are made with 2009 parts. If your knife can not be repaired and does not meet our warranty guidelines, it will be return “as is”. We recommend that you insure your package during shipment. Please allow 8-10 weeks for service.



If you have multiple problems with your knife and only some of them are covered by warranty, you will be contacted by mail with the non-warranty charges. Some non warranty fees: blades are $4.00 each, bone covers are $5.00 for each side, synthetic covers are $3.00 for each side, labor is $15.00 per knife and return S&H is $7.50.



All our knives are made in the USA. Thank you from Case Cutlery and our American workers. If you have any questions, please call our repair center at 800-523-6350.

Sincerely,



Case Repair Center
Click to expand...



P1010017-3.jpg
 
I would keep the original blade. If the spring is thicker than the blade spine, then the wobble has always been there. You may look to have another look at it to assess whether the blade can be tightened. I think there are a few more than qualified to check it out for you. Good luck, and that is a nice looker.
 
I guess since you used it then the most collector value is gone so I say let them do what they need to do to fix it and make it a great user.
 
The other thread about blade play promted me to do a poll on this one. I don't mind a little but this one is a bit annoying. It doesn't take from the function, and it walks and talks like no other. Does anyone know how to tighten a blade? I've done it on junkers with a plastic dead blow hammer against a wooden bench, but this ones too nice to potentially wreck.
 
A new blade would not work in that knife anyway, since the new 47 blades are a loth thinner than the old ones.

It may just need a simple repin job, which Case could do.
 
I'm taking your advice knifeaholic and sending it back for a re-pin and tell them I don't want a blade replacement
Thanks
 
Send it in and ask to have the blade tightened. If it's a carried and sharpened user, then I'm not sure I would worry about the "collector" value. Get it way you want it and enjoy!

You could also just send it to me and then never worry about it again!! I could arrange visitation on half the holidays.
 
I had an early 6347 with nice green bone scales. Its been a while and I don't remember what I sent it in for. They fixed it, and replaced the nice green bone scales with autumn bone :eek: :eek: :eek:. Not happy at all. If I would have known it could destroy the scales, I wouldn't have sent it in...
 
338375 said:
I had an early 6347 with nice green bone scales. Its been a while and I don't remember what I sent it in for. They fixed it, and replaced the nice green bone scales with autumn bone :eek: :eek: :eek:. Not happy at all. If I would have known it could destroy the scales, I wouldn't have sent it in...
Click to expand...

Thats a bummer. I'm going to be very specific in my requests.
 
Am I missing something? If the spring is wider than the spine, how will a re-pin close the gap? Wouldn't that require washers or something? Maybe it's a job for one of the repair folks that frequent this forum.
 
RobbW said:
Am I missing something? If the spring is wider than the spine, how will a re-pin close the gap? Wouldn't that require washers or something? Maybe it's a job for one of the repair folks that frequent this forum.
Click to expand...

Thats what it appears to be to me. Could be the hole is too big for the pin.
My eyes aren't what they used to be.
 
If you are not going to use the knife because of the blade play, then what do you have?
A 'collectable' knife with blade play?

I would rather have a non collectable knife in my pocket that I will use.
I voted to repair it.
 
I don't really collect at all, every knife I buy gets used, so I wouldn't personally worry about collector value, but that's me.

For me it would depend on how much wobble and whether it bothered me or not. Since you already said it annoyed you, I voted repair it. Life is too short to live with knives your not happy with.

It's sweet knife by the way, I'd use it.

Syn
 
I was looking this knife over today over and found the source of the problem. The middle liner by the bolsters is thin on the master blade side, a manufacturing defect to say the least. I just sent them an email to see if the middle liner can be replaced. I have to think it can.I imagine the new 6347's have the same frames.
What do you think? Will they take care of it?
 
If it is in fact a manufacturers defect, I have no doubt Case will replace it.

My original concern still stands. Anytime they take a knife apart, you stand the risk of the scales being damaged, and being replaced with current production parts. They don't have anything as nice as the older bone IMHO.

However I'm sure it doesn't happen every time. I sent in an old stag trapper that the blades were destroyed on, for blade replacement.
No problems. The knife came back looking like it did when it was new some 30 years ago....

I would ask them up front about your options. If it truly is bad enough that you don't like the knife or want to use it, you would probably be way ahead to just send it in and take your chances. At least you would have a knife that you would be willing to use more often..

YMMV
 
Navihawk, let us know how this situation turns out for you. This is an unusual problem and I for one am curious as to how the great folks a Case will deal with it.
 
Thats the way I feel 338385. It wobbles to the point where it bothers the heck out of me. I might look past it if it were used and abused but it's like new. I sent in a large folding hunter with stag and folding guards and they said they couldn't fix it,. I found that hard to believe. The backspring was broken. They replaced it with a cheaper thin case classics cokebottle worth hakf the price. I wasn't pleased at all. I sent in a tiny hunter because the blades were crunchy opening and closing and they did a great job. I'll keep everyone posted.
 
It would be a shame if they won't or can't fix it. I really have a soft spot for the older Case knives and the 47 is a great pattern. Much nicer than an 18 IMHO...

I have to believe they have liners from the current versions, and I would think the current offerings are very close in dimension to the older ones.

Definitely keep us updated. I didn't originally vote because of the reasons I stated. However, the more I think about it, send her in :thumbup:

I guess its luck of the draw on having stuff repaired. I had always heard Buck had outstanding customer service, but I sent in two 110's some time ago and was very disappointed when they finally returned (7 weeks later).

I have read enough positives though, to know my results weren't the norm
 
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