It takes a while, longer for higher quality knives. If they broke in after just a week, think about what they would feel like in a year!
Another option I just though of, depending on the blade shape and its relationship to the handle when closed, another or longer pull/nick could be added for better leverage when opening.
Personally I like the opening/closing stage to be about a 4 or 5 (scale of 1-10) and the locking to be a solid 7 or 8. Half stops are nice for knives with a heavy pull, but I don't like them.
On mine I'm making, I made the beginning stage lighter and the locking stage heavier with what I call a half pause, not a full stop and lock into place. I did a gentle arc on the back of the tang to remove much of the "clunk, clunk" of closing a knife with half stops.
So there are a few options, and if the knife is a custom I think the maker should be able to help in one form or another.
-Xander