I have made 3 purchases from SMKW in the past month or so. Each purchase was for 2 or 3 closeout priced knives, so not for very much money.
All 3 packages shipped within a day of my order. All contents were as ordered, none that had any glaring faults at all, except for an apparent designed in stiffness of the Cold Steel Twistmasters that I bought.
I have been very impressed with the fact that the knives listed in stock have always been in stock, though purchased within hours of going out of stock. The packages were all professionally done, and arrived in good shape with no damage to boxes or contents.
All my transactions have been on line, so I can't address dealing with employees and that level of customer service. However, their speed and professionalism on my low dollar on-line purchases have exemplified good service in my mind.
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Asi es la vida
Bugs
All 3 packages shipped within a day of my order. All contents were as ordered, none that had any glaring faults at all, except for an apparent designed in stiffness of the Cold Steel Twistmasters that I bought.
I have been very impressed with the fact that the knives listed in stock have always been in stock, though purchased within hours of going out of stock. The packages were all professionally done, and arrived in good shape with no damage to boxes or contents.
All my transactions have been on line, so I can't address dealing with employees and that level of customer service. However, their speed and professionalism on my low dollar on-line purchases have exemplified good service in my mind.
------------------
Asi es la vida
Bugs