Though it's only a lowly Blink, it's become my favorite every day carry knife, so when the safety detent malfunctioned I was a bit bummed.
I'm pleased to report that SOG customer service and support was second to none, from the time I e-mailed customer support to the time I received the knife back in the mail. They installed a new lockbar pivot and safety ball, cleaned and lubed it, sharpened it, loctited the screws, buffed the ricasso, and returned it in jig time. They treated it as if it were a $200.00 knife.
Yup, I'm sold on SOG.
I'm pleased to report that SOG customer service and support was second to none, from the time I e-mailed customer support to the time I received the knife back in the mail. They installed a new lockbar pivot and safety ball, cleaned and lubed it, sharpened it, loctited the screws, buffed the ricasso, and returned it in jig time. They treated it as if it were a $200.00 knife.
Yup, I'm sold on SOG.