Hi Backup,
I'm sorry for your knife problems. This one should be easy to rectify. Give Steve a call in our Consumer Services Department and he'll be able to help you out. His phone numbers are:
(425) 771-6230, ext. 229
(888) SOG-BEST, ext. 229
If there's anything else I can do for you, please let me know. You should really enjoy that Sogwinder II. It's one beefy knife!