SP 10 Marine Raider Grind.

I hope Ontario realize that education is the key to success.

Giving your employs an education is the first step in producing a good knife.

An old employee is a person who is set in his ways and it is hard to get them to accept a new way of doing things.

Get them educated in stuff like SPC, mic and measurement reading, blueprint reading and heat treating steel. Even as a grinder them understand annealing and naturalizing steel can help them not produce hot spots when they grind.

CNC equipment is the way if doing things now and I am a CNC machinist but continued education is how you keep them producing great parts as the uneducated, bored worker just does not care for long and produces junk.

One of my favorite signs in one of the factories I use to work at read...."you can not inspect quality into a product".

It made me realize that the quality started with me, the machinist.
 
Ontario stands behind their products, and that means so much today. My Sp10 has even grinds, but I have had unevenly ground knives in the past.
That hasn't stopped me from purchasing their knives, because they are affordable, made in the USA, and they stand behind their products.
I have had to use Ontarios customer service for an Sp5 in the past. I was well pleased.
 
Phil,

Thanks for chiming in. You know first hand what happened at Camillus. To our readers; AG Russell is now fortunate to have Phil's lunacy and knife brilliance. Phil was my first mentor when it came to traditional slippies....way back in 1989.
Man, we are old farts now.

Mix It up,

You got it correct: Education, Teamwork, Buy-in are all important concepts in the ISO compliant/certified company. It has been an interesting start but more and more of the Ontario workforce are staring to realize what the Quality Dept. is trying to do and they are seeing that their work lives are getting better and less frustrating.

Hope this helps.

Best Regards,

Paul Tsujimoto
Director of Engineering
Ontario Knife Company
 
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