Spyderco understands customer service

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Joined
Apr 27, 2001
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595
I just wanted to take time to praise Spyderco for their great customer service. I recently traded a Lum Tanto that was missing a clip screw. I dropped by my local dealer to get a replacement prior to shipping but they were the wrong size. A call to Mike at Spyderco solved the problem. They are shipping the screw to the recipient of the trade free of charge. (Yes, I offered to pay for shipping.)
Now that's customer service when you cater to the likes of a trading nut like me.
Thanks again Spyderco.
recondoc
 
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