My first thoughts on this is real simple...... sell the knife without a sheath!
That's it..... imagine if you walked into a restaurant and the waiter suggested "You gotta try our enchiladas! Best in the world!"
you say "wow that sounds great"
then then the waiter says "Just don't eat the rice and beans cause they taste like sh!t, pretty much just some crap we threw together in China.... we've only had a couple of customers that like them but they get complained about ALL of the time...... Hell there's even a guy named "Godspeed" that you probably saw outside the restaurant selling mouthwash just to get the crappy taste out of your mouth..... he also sells the best rice & beans in the world!"
You say "Yeah I think my buddy told me about that, I think I'll just take the rice & beans"
waiter: "I'm sorry we can't serve it that way you can only have the enchiladas served on the same plate with the rice & beans".....
-----------this is the point where everything either goes "weird"
A: you complain aloud about the rice & beans and a bunch of random dude's start yelling "Hey holmes.... WTF you don't like the rice & beans? Show some respect Esse!"

(NOT what happened here recently, that was a beligerent customer)
B: you eat your excriment sandwich and hold your breath and wait till your outside the restaurant to go see this "Godspeed" guy.
C: you scrape the rice & beans off the plate and enjoy the best enchiladas in town! Cause you already know about "Godspeed's rice & beans".
Every once in a while there's gonna be a guy who already drank too many beers and he'll start talking smack to the waitress about the owner and then those "random dude's" start yelling.... and they have a point because this guy's literally wearing an hat made out of @ss.
I go this restaurant all the time and I've ordered every enchilada they make.... I'm even waiting on a few new ones they're gonna start making.... there's a couple of enchiladas that they don't make anymore and I'm hoping they will some day. Me and all my friends already know about the "rice & beans" issue and we've figured that the enchiladas are cheap enough that it doesn't matter..... as soon as the plate shows up we just scrape that stuff right off into a napkin and never look back.
This is a non-issue to tell the truth.......... and the only way to make it better or "more" custom would be to just serve the enchiladas a la carte! Cause there's no way they're gonna have the best "everything" in the world..... Have you seen Godspeeds rice & beans?
disclaimer: I just woke up so I'm not sure if any of this makes sense.... but I think it might be funny?
Eli
edited to add: "Any fool can criticize, condemn and complain and most fools do." Benjamin Franklin