Spark,
Ok, mistake about the Voyagers, my intial comment still stands, it's a production knife that lines up perfectly in the open posistion, what's your point?
Quote:
"... then that leads us to 1 of 2 conclusions..."
Well that's pretty open about who you consider as "US", by "us" do you mean Bob Taylor and yourself? Or everyone on Bladeforums? Or everyone in the world? I personally don't know who you have permission to speak for so I'll leave it at that.
As for the limited "2" conclusions that everyone under the "us" is being led too, here are a few more simple ones that weren't considered.
Maybe I don't have the cash to get the repairs done.
Maybe I havn't gotten around to it yet.
Maybe the Escalator still functions perfectly in the closed posistion and I don't think the time and money involved in the repairs are a good trade off.
Maybe I don't think the repairs would be worth a damn.
Maybe I decided to discuss the problem on the manuacturers forum before making a decision.
Maybe I'm in the process of getting them done right now.
Like I said, I believe there is a problem with the forging and manufacture of these knives, which means I think I would get a spit and chicken-wire repair, which is why I haven't tried to get it fixed. So yes you are correct, I DO NOT CARE ABOUT GETTING IT FIXED.
as for this:
"A statement like
quote:
--------------------------------------------------------------------------------
"A buddy's of mine has completed failed, even the most minute of movement will cause the lock to disengage. I believe this to be a problem with the spring.
--------------------------------------------------------------------------------
is pretty serious. A knife like that is completely unsafe to use - if it was mine, it'd be back in the mail immediately."
My response: I agree, as I said before, that's his problem, I don't know what he's going to do, and has nothing to do with me.
As for the forging issue, go back and read. I'll say again, my knife did not impact ANYTHING, and sure as heck didn't slam anything. The break took place during an opening that the knife was designed for.
quote:
"Vague comments and allegations aren't what a company needs to fix any problems it may or may not have. You need to provide details, and if at all possible, the product itself so that it can be analyzed, repaired, or replaced. They can't fix the problem if they don't know exactly what the problem is."
My response: Go back and read twice. I'm not trying to get this company to fix the knife, I want nothing further to do with them, I responded to this thread to discuss problems with the rolling lock, and other general details.
Thanks for information and different point of view.
Driscoll
[This message has been edited by Driscoll (edited 04-08-2000).]
Ok, mistake about the Voyagers, my intial comment still stands, it's a production knife that lines up perfectly in the open posistion, what's your point?
Quote:
"... then that leads us to 1 of 2 conclusions..."
Well that's pretty open about who you consider as "US", by "us" do you mean Bob Taylor and yourself? Or everyone on Bladeforums? Or everyone in the world? I personally don't know who you have permission to speak for so I'll leave it at that.
As for the limited "2" conclusions that everyone under the "us" is being led too, here are a few more simple ones that weren't considered.
Maybe I don't have the cash to get the repairs done.
Maybe I havn't gotten around to it yet.
Maybe the Escalator still functions perfectly in the closed posistion and I don't think the time and money involved in the repairs are a good trade off.
Maybe I don't think the repairs would be worth a damn.
Maybe I decided to discuss the problem on the manuacturers forum before making a decision.
Maybe I'm in the process of getting them done right now.
Like I said, I believe there is a problem with the forging and manufacture of these knives, which means I think I would get a spit and chicken-wire repair, which is why I haven't tried to get it fixed. So yes you are correct, I DO NOT CARE ABOUT GETTING IT FIXED.
as for this:
"A statement like
quote:
--------------------------------------------------------------------------------
"A buddy's of mine has completed failed, even the most minute of movement will cause the lock to disengage. I believe this to be a problem with the spring.
--------------------------------------------------------------------------------
is pretty serious. A knife like that is completely unsafe to use - if it was mine, it'd be back in the mail immediately."
My response: I agree, as I said before, that's his problem, I don't know what he's going to do, and has nothing to do with me.
As for the forging issue, go back and read. I'll say again, my knife did not impact ANYTHING, and sure as heck didn't slam anything. The break took place during an opening that the knife was designed for.
quote:
"Vague comments and allegations aren't what a company needs to fix any problems it may or may not have. You need to provide details, and if at all possible, the product itself so that it can be analyzed, repaired, or replaced. They can't fix the problem if they don't know exactly what the problem is."
My response: Go back and read twice. I'm not trying to get this company to fix the knife, I want nothing further to do with them, I responded to this thread to discuss problems with the rolling lock, and other general details.
Thanks for information and different point of view.
Driscoll
[This message has been edited by Driscoll (edited 04-08-2000).]