Strider cust service

[AMERICANMADE]

Sent my strider smf in a week ago, just got it today. Strider inc rocks!!! They changed every screw, the thumbstuds and sharpened the blade to a razor edge. Love strider!!!

 

[Lycosa]

You have a state of the art folder and CS comes with it.

 

[kreole]

Why'd you send it in?

 

[The_Guide]

Haha, nice first post! Yo uwork for strider or something.. lol

Welcome to Bladeforums man!

I have an aluminum SMF enroute as we speak, so I will be joining the strider family myself. The warranty and customer service was the tipping point for me, (and that on the aluminum version, the blade stop makes contact on both sides of the knife.)

heres a pic, because pics are fun! :thumbup:

Cheers!
:thumbup:

 

[AMERICANMADE]

Why'd you send it in?

bought it from some shady person for $100 and wanted to make sure it was a legit strider.

 

[kreole]

bought it from some shady person for $100 and wanted to make sure it was a legit strider.

That's pretty awesome :thumbup:

 

[AMERICANMADE]

The_guide your smf kicks ass

 

[Shooter45]

That was quick service a buddy of mine sent his PT in and took 4 months needless to say he was not a happy camper.

 

[nickortizzle1035]

100 for a SMF!!! thats a super deal!

 

[AMERICANMADE]

that was quick service a buddy of mine sent his pt in and took 4 months needless to say he was not a happy camper.

i live in nyc, sent the knife on a tue and got it back the following tue.

 

[JTR357]

Did they say there would be any problems shipping back to NYC?

 

[RobCamlin]

That was quick service a buddy of mine sent his PT in and took 4 months needless to say he was not a happy camper.

Did your buddy send it via USPS?

 

[Ankerson]

Turn around is usually around 2 weeks total time unless something is really wrong with the knife as in damaged.

 

[AMERICANMADE]

did they say there would be any problems shipping back to nyc?

i used the usps, i didnt email or even call them. I wrote a simple note stuff it in the box and that was that.

 

[Shooter45]

Did your buddy send it via USPS?

Nope he used FedEx

 

[Popsickle]

i used the usps, i didnt email or even call them. I wrote a simple note stuff it in the box and that was that.

They prefer FedEx. If its list by USPS or not delivered because they attempted on a Saturday they will not go to the post office to get it. You get good customer service with them but just send it FedEx next time

 

[AMERICANMADE]

Did they say there would be any problems shipping back to NYC?

no one got in touch with me saying there would be a problem sending it to queens. i know knifeart and blade hq dont send stuff here.

 

[frontline29]

bought it from some shady person for $100 and wanted to make sure it was a legit strider.

Probably a stolen knife.
Kinda reminds of the "shady" guys who show up at the construction site selling used tools they found.

 

[MasterPisaster]

As long as you ship it Monday or Tuesday, USPS should deliver it by Friday if shipped priority (CONUS of course); not that big a deal. That's a pretty quick turnaround though, faster than Spyderco and Benchmade for me. I just sent my Emerson in; we'll see how long they take.

$100, can't beat that deal, congrats.