- Joined
- Feb 22, 1999
- Messages
- 3,357
I thought this was amusing enough for general consumption:
I ordered, by personal check, a Fairbairn-Sykes commando dagger from The Sportsman's Guide's mail order catalog. Today I received a package that contained everything else I ordered, but no knife. A message on the packing slip reads:
Sorry, this item may not be purchased legally in your area. You will receive a refund in 10-14 days.
I called Customer Service and told them of the problem with the order. "This statement is false," I said. "There is no such law where I live."
"It's because of the length of the blade," the phone operator told me.
"No," I said, "There is no length limit in New York State -- at least not yet."
"No, uh, it's because we're based in Minnesota," the operator said. "We can't mail it to you because of the length."
"You have the knife in your state, but you can't mail it to me?" I asked.
"No."
"This is a mail order catalog."
"Well," the operator said, obviously programmed with only one response, "You see, Minnesota says we can't mail the knife. You could come into our store and buy it--"
"I don't think you understand. This is a MAIL ORDER CATALOG."
"Well," the operator said AGAIN, "You see, Minnesota says we can't mail the knife. You could come into our store and buy it--"
"Look," I said, "Why on earth would you include an item in your mail order catalog that you can't mail to anyone?
"I...er...you see, Minnesota--"
"Listen very carefully," I said. "Nowhere in your catalog did it say, 'This knife is for sale, but we can't actually send it to you.'"
"Well, no," she admitted, "we haven't actually updated our catalog yet.
"Therein lies the source of my displeasure," I informed her, "and I would like very much for you to register that as a complaint."
*sigh*
Some days it doesn't pay to pursue your knife collecting hobby.
I ordered, by personal check, a Fairbairn-Sykes commando dagger from The Sportsman's Guide's mail order catalog. Today I received a package that contained everything else I ordered, but no knife. A message on the packing slip reads:
Sorry, this item may not be purchased legally in your area. You will receive a refund in 10-14 days.
I called Customer Service and told them of the problem with the order. "This statement is false," I said. "There is no such law where I live."
"It's because of the length of the blade," the phone operator told me.
"No," I said, "There is no length limit in New York State -- at least not yet."
"No, uh, it's because we're based in Minnesota," the operator said. "We can't mail it to you because of the length."
"You have the knife in your state, but you can't mail it to me?" I asked.
"No."
"This is a mail order catalog."
"Well," the operator said, obviously programmed with only one response, "You see, Minnesota says we can't mail the knife. You could come into our store and buy it--"
"I don't think you understand. This is a MAIL ORDER CATALOG."
"Well," the operator said AGAIN, "You see, Minnesota says we can't mail the knife. You could come into our store and buy it--"
"Look," I said, "Why on earth would you include an item in your mail order catalog that you can't mail to anyone?
"I...er...you see, Minnesota--"
"Listen very carefully," I said. "Nowhere in your catalog did it say, 'This knife is for sale, but we can't actually send it to you.'"
"Well, no," she admitted, "we haven't actually updated our catalog yet.
"Therein lies the source of my displeasure," I informed her, "and I would like very much for you to register that as a complaint."
*sigh*
Some days it doesn't pay to pursue your knife collecting hobby.