One thing is certain is that Changing Statements are made with the flow of upset customers. I could tell of all the so called estimated deadlines and it is okay that they are missed by a few months if that meant they are sent out. Lets focus on the 7/7 for now. You said that all the parts were in and inspection were done and that the knives would be sent out by years end of 2016. Early 2017 the same statement was made followed by a statement on May 11, 2017 you stated that surface finishing were about done and would be shipping soon. May 10, 2017 you said We are over half way through the GSO-7/7 Starter orders also. By the end of this week I should have all of those Starter and preorders surface finished and we'll transition to handle fitment and finishing. After that they're all going to start heading out the door! I know it has been a long wait but with getting our production wrinkles ironed out, it won't be much longer. March of 2018 and your still on the orders from March/April 2015 or am I wrong because on Nov 2016 you said this The GSO-7/7's are back from heat treat and an initial QC has been done to sort out the good, bad and ugly. The scrap has been set aside, as well as blades that will need some light hand regrinding and fine tuning. We have begun finishing some of those blades and will be able to ship a few of the early orders over the next couple of weeks. So if you have been sending orders from March 2015 in Nov 2016 why are the first month still not sent out here in March of 2018? On Nov 22, 2016 you said this We have most of the materials for the GSO-7/7, and plan on starting to ship out the preorders around the beginning of the year. As stated on our how to buy page, presales are generally offered after the knives have finished production, but while we are still working on fulfilling existing preorders. The wait for these is shorter than the wait for a preorder, though it can still take us 3-8 months to get through the presale orders, depending on our current workload. Now you said that you would be done with the Preorders in 2016 and now it is 2018. August 26, 2016 you said this The GSO-7/7 blades are heading to heat treat, the last step in the heavy machining process. After that we will be doing the surface finishing and start getting those orders sharpened and built. Now that the blades exist, we are able to start designing the sheaths for those. We are expecting to start shipping the GSO-7/7 preorders in about 2-3 months, depending on how these final steps go. These statements are obtained from Facebook which now I rarely see updates anymore and I can see why.
To say that standards are the reasons it is taking longer doesn't make sense. To quote you above all the steps were done years ago. You are outsourcing just about all the steps to make the blade so why do you add 24 months to a knife in delivery time and that is being conservative. People are bashing customers if they say it has been 3 years wait and that is the new normal and they are still waiting. The sour taste from cancelling an order after 2 years does not make the wounded feeling go away and in fact the time is an affront to the faith we put in Survive. I will state as fact that the new handles are not taking 4 times longer to grind into shape or a bevel is taking 4 times longer to grind on a belt sander.
Perhaps you should do another youtube video and give knives away so the attack dogs on Facebook Fan Page will continue to run off any dissenting customers and work hard to make them look unreasonable.
It is my hope that Survive Knives gets their act together but the level of dishonest time frames is troubling to me and many others. I hope that your new line of SK Knives get out soon but your statement on June 21, 2017 said this Preorder holders will see the biggest benefit from this change. In the past, we have been trying to increase our production run sizes to meet demand so preorders were only a portion of each run, with there being hundreds of blades for regular sales. Now, the extra materials are slated for SK production, so the SURVIVE! Workshop will be focusing all of our attention on fulfilling existing GSO orders. While this will speed up delivery times, there are still a lot of preorders that we are working our way through. There is no magic button that will allow us to suddenly fulfill those existing orders all at once. With that being said, the GSO-4.1 and GSO-7/7 materials are all here and preorders are being fulfilled in regular batches. Once those are shipped we’ll have completed 90% of the SURVIVE! Starter orders and will be more than halfway through all preorders. I hope this was not just a ploy to get people to send $$$$ in once again under some phony gofundme scam. Every single model was opened up to massive orders and I hope you are able to deliver them as you say you are because a large portion of your fan club are not going to keep sending in funds for GSOs that don't show up for years past delivery estimated time frame. Now those people who don't care about time have sent you money for the quicker delivery of the SK line which by the way you said would be shipped in 8 months and the bogus 5 day out the door policy story that changed as questions were asked. When you posted this NEWS you said it would speed up delivery times and inferred NOW not when they are produced because you said you were not going to start making the SK line till GSO orders were done and then the story changed again.
I trusted Survive Knvies and put faith in your Company and see that since you got paid up front it was a win/ win situation for you and you ceased to care about the people that buy your product. While $25 is not much money I am sure your happy to get any funds sent in on all levels. Lets see if the orders are opening up soon with some promise of a faster delivery time soon as it is about that time again.
